Industries

Previously, I discussed life science subject screening and how robotic process automation can assist. This next installment of the series dives into robotic process automation (RPA) fixing mistakes in clinical data entry. Dirty clinical data is one of the most costly aspects of clinical trials. Not only does the review and clean-up slow down time […]

Provider organizations are increasingly looking to digital solutions to provide a superior patient experience. Our digital health trends guide looks at five key, interrelated digital health trends impacting healthcare providers. Understanding these trends will help you navigate technology investments and transform data into powerful knowledge that can both enhance the patient experience and position your […]

Data ethics and security have been around a long time – as long as data. Constantly evolving. But, continued tech advancement has made a profound impact. So, data security and data ethics is more important than ever. 1. Magnified Relevance Tech has enabled an exponential increase of data. We know this. The more data, the […]

What does it take to create a lean, mean project machine? Many have wrestled with this in the past. How do you get your teams to perform at optimal levels? SEMPERFI Support don’t smother, Empower and trust, Motivate , Put forth – communicate, Energize, Release – deliver, Fail fast, Iterate   Turns out, Marine Seal […]

The evolution of expressing our machine instruction. Let’s get there together. Machine Instruction 1.0 In the past, we taught our computers what to do by expressing our desires with exact instruction. Classic computer programming that listed step by step instructions. We taught our machines how to behave. Arguably, even legacy artificial intelligence worked this way. Of course, this way of directing […]

Find a Doctor tools are commonly used by consumers, physicians, and academics across healthcare provider and payer websites. As a key part of a conversion funnel they assist with patient acquisition and retention, and therefore remain a high priority for every healthcare website. Despite this high prioritization, many healthcare providers and payers are still getting […]

The Health Home Program (HHP) is creating new data challenges for managed care organizations in the form of an increased need for timely data, collecting new data elements, accessing mental health data, and gathering data around social determinants. What is the Health Home Program? The HHP is designed to offer coordinated services within and beyond […]

Previously, I discussed artificial intelligence (AI) and the benefits it can have when transforming retirement services. In this next post, I look at call center optimization and how AI provides an in-depth look into financial advice. Call Center Optimization Call centers are a necessary evil for financial services organizations, and none feel the pain more […]

Previously, I analyzed the risk of a cyberattack in financial services. This blog explores network infrastructure and proactive measures to take to keep the network secure. While firewalls have been the cornerstone of network security for years, there are newer, much more capable devices now available. These next-generation firewalls (NGFW) are capable of performing the […]

My last blog discussed how AI assists to create human-computer systems. This next blog in the series analyzes clinical data review platforms. While machine learning (ML) and natural language processing (NLP) functionalities are not currently available in today’s clinical data review platforms (CDRP’s), we know they offer tremendous benefits to the clinical data review and […]

On Tuesday, October 29, at HLTH, I’ll be leading a workshop in Adobe’s booth on Delivering Omnichannel Experiences in Healthcare. I’ll show how healthcare providers and payers are converting prospects to patients and members using voice assistants with Adobe Experience Cloud.

We are continuing to see the big financial services firms catching up and in some cases leapfrogging other industries in their use of digital content and artificial intelligence to gain customers and loyalty. UBS recently announced many enhancements to its equity compensation plan services and digital platform, alongside access to personalized advice from a UBS […]