Perficient continues to be recognized in the industry as a leader in commerce strategy and implementation, achieving awards from partners and industry organizations as well as inclusions in key analyst reports. Our experts’ insights on distributed and dynamic commerce strategies, including distributed channels such as social media, influencer content, shoppable media, and GenAI as a […]
Functions
Perficient Wins the Gold: Globee® Customer Excellence Award for Customer Success Story
We’re proud to share that Perficient has been honored with a Globee® Gold Award for Customer Excellence: Achievement in Customer Success Story, a global recognition celebrating organizations, teams, and individuals who consistently deliver exceptional customer experiences and drive innovation across industries. This award recognizes our significant success for a multinational manufacturing client. Across functions and […]
Is ABC Classification a thing of the past?
When it comes to cycle counting, the first thing that comes to mind is ABC classifications of the items and then a cycle count program to count items throughout the year on a continuous basis. There is nothing wrong with the ABC classifications if the organization is mature enough with its items and the classification […]
Perficient Wins Organization of the Year in the 2025 Customer Service Excellence Awards
In a time of constantly evolving customer expectations, Perficient has established itself as a leader in delivering high-impact customer service solutions to the world’s leading brands. This dedication was recognized by the Business Intelligence Group’s 2025 Excellence in Customer Service Awards, where Perficient proudly claimed the title of Organization of the Year in the Internet […]
What does SFO have to do with Oracle?
Isn’t SFO an airport? The airport one would travel if the destination is Oracle’s Redwood Shores campus. Widely known as the initialism for the San Francisco International Airport, the answer would be correct if this question were posed in that context. However, in Oracle Fusion, SFO stands for the Supply Chain Financial Orchestration. Based on […]
Countdown to the Kibo Connect Client Summit 2025
Our trusted Unified Commerce Platform partner, Kibo, is gearing up to host the Kibo Connect Client Summit from May 7th to 9th at the Loews Downtown Chicago Hotel. Since the start of our partnership in 2021, Kibo has consistently delivered success through innovative commerce and delivery models, a dynamic omnichannel pricing and promotions engine, and […]
Managed Service Offering (MSO) Support Ticketing System
A ticketing system, such as a Dynamic Tracking Tool, can be a powerful tool for MSO support teams, providing a centralized and efficient way to manage incidents and service requests. Here are some more details on the benefits. Organize and triage cases: With a ticketing system, MSO support teams can easily prioritize cases based on […]
A Customer-Centric Shoptalk Spring 2025
Perficient’s experts recently attended Shoptalk Spring in Las Vegas, immersing themselves in three days of meetings and networking with brands and partners amidst the lively atmosphere of smoke-filled hallways, pulsating music, and dazzling lasers. Justin Racine, Principal of Commerce, shared his insights with CMSWire, and we’ve highlighted some of his key takeaways below. The Golden […]
My Adobe Summit 2025 Takeaways
Adobe Summit 2025 is officially a wrap, and I have pages and pages of notes to go through with my team to plan out our year! The two terms that appear the most in my notes are Performance and Personalization. Customer expectations continue to rise, and the demand is higher than ever for lightning-fast sites […]
HCL Commerce Containers Explained
In this blog, we will explore the various Containers, their functionalities, and how they interact to create a seamless customer shopping experience. HCL Commerce Containers provide a modular and scalable approach to managing ecommerce applications. Benefits of HCL Commerce Containers Improved Performance: The system becomes faster and more responsive by caching frequent requests and optimizing […]
We’re Betting On Success at Shoptalk Spring 2025
Shoptalk Spring 2025 in Las Vegas is only a few weeks away, and our experts cannot wait to reconnect with brands and discuss where the industry is headed. They have been busy scheduling meetings, packing their mics, and making predictions about which technologies and strategies retailers and ecommerce brands will be placing their bets on […]
Boost Your Website’s Performance with SQL Server Profiler
Website performance is crucial for user satisfaction and overall business success. Slow-loading pages, unresponsive features, and delayed database queries can lead to frustrated users, decreased conversions, and a poor user experience. One key to improving site performance is identifying bottlenecks in your database interactions, and that’s where SQL Server Profiler comes in. SQL Server Profiler […]