Cynthia Koeneker, Author at Perficient Blogs
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Cynthia Koeneker

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Customer Care in Healthcare: A Trend That Moves the Needle

Whether it’s online, in-person, or multichannel, customer experience (CX) is a key differentiator for any businesses – and healthcare organizations are no exception. The healthcare industry will need to stay on top of key driving consumer care trends and emerging technologies, as a new level of service and engagement has become the norm. According to research […]

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TechTarget Discusses AI Traction in Healthcare with Perficient

TechTarget recently featured two Perficient Chief Strategists in an article that discusses the momentum of AI in healthcare. The article highlights perspectives on how AI automation can enhance and expedite healthcare processes while holding to an elevated standard of care. Below are a few highlights from the full article. AI technology offers exciting potential for […]

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There Was Something For Everyone At HIMSS 2019

With more than 45,000 in attendance this year, #HIMSS19 dared to enlighten us on what’s on the horizon in healthcare. This year’s conference was as expansive as ever. There were topics for everyone, including AI, wearables, telehealth, patient engagement, genomics, interoperability, and data & analytics, and Women in Health IT. What was your favorite part […]

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Can Individuals Be Trusted With Their Own Healthcare Data? 

This week in Orlando, FL, #HIMSS19 brings together more than 45,000 health information and technology professionals, clinicians, executives and vendors from around the world. Agency over your own healthcare data was a running theme in the HIMSS 2019 panel session  titled “Personalized Patient Relationships and Connect Care Journeys.” Ashwini Zenooz, Senior Vice President and General […]

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Could Healthcare Become a Leading Vertical in Voice Apps?

In light of the Connected Health Conference in Boston this week, there has been increased talk around what’s around the corner in healthcare technology. Today an article published by HealthcareIT News came across my desk that considers how voice apps are more suited to the healthcare industry than any other. Voice apps are already infiltrating […]

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Artificial Intelligence Expedites Clinical Trial Matching

There is a growing challenge for clinicians in oncology. As new clinical trial studies emerge and medical literature is published, it is nearly impossible to stay on top of all the latest cancer care data due to the proliferation of new information, and it is increasingly more difficult to align a patient’s unique factors to […]

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The Digital Revolution in Healthcare: 5 Trends in Action

It’s no secret that technology has the grand potential to completely revolutionize how we approach healthcare. Actually, transforming the healthcare industry is much more challenging. Below are just a few of the top digital transformations that are taking a stronghold in healthcare. How is your organization preparing to handle these trends? Artificial Intelligence (AI) and […]

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Why CU Anschutz Medical Campus Migrated to Google Cloud

Our healthcare team has been working with the University of Colorado over the past couple of years to overcome critical data challenges in healthcare… and the results are exciting. In this blog post, I’ll share how the academic medical center was able to improve security, reduce maintenance, and increase efficiency in support of the university’s […]

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