At Perficient, we revolutionize the world’s leading brands, how they engage with their customers, and propel their business forward. Our global footprint across the U.S., Latin America, and India empowers us to redefine excellence throughout the industry.
Behind these transformative journeys are our thousands of skilled strategists and technologists, each individually equipped with a wealth of expertise. We believe in the power of collaboration at Perficient, and our thought leaders work together to cultivate connections with global industry analysts across Forrester, Gartner, IDC and more.
In 2023, we’ve adapted, thrived, and secured 35 analyst report inclusions – 22 highlighting our success in the third and fourth quarters. Continue reading to learn more about Perficient’s most noteworthy successes in the second half of 2023.
Perficient Named a Major Player in IDC MarketScapes for Experience Build and Design Services
Perficient has been named a Major Player in the IDC MarketScape: Worldwide Experience Build Services 2023–2024 Vendor Assessment and IDC MarketScape: Worldwide Experience Design Services 2023–2024 Vendor Assessment reports. These IDC MarketScapes highlight leading global providers of experience build and experience design services, offering a framework for organizations to compare vendors based on their product and service offerings, capabilities, strategies, and current/future market success factors.
“It’s an honor to be recognized as a Major Player in these IDC MarketScape reports, as we believe this distinction is a testament to Perficient’s global breadth and depth and highlights our focus on digital experience as a key differentiator for our clients’ strategies. As a trusted partner in the experience build and design space, Perficient delivers expertise in personalization, data and analytics, service design, and product design. Our industry experience, real-world innovations, and intellectual property, such as Envision Online, transforms our clients’ organizations and provides enhanced experiences for all users.”
Jim Hertzfeld, principal of digital strategy, Perficient
The IDC MarketScape for Experience Build Services notes, “As an independent digital experience agency, Perficient combines business and technology transformation capabilities including a robust collection of supporting assets and tools, with a focus on the design and build of customer experiences.”
The IDC MarketScape for Experience Design Services outlines that Perficient’s network of global innovation centers “aim to foster creativity, experimentation, collaboration, and continuous improvement among clients, and encourage the development of cutting-edge technologies and solutions.”
Highlighting Perficient in Forrester Landscape Reports
Perficient was listed in The Commerce Services Landscape and The Digital Transformation Services Landscape in Q3 2023, and our geographic focus in four regions – North America, Europe, Middle East & Africa, Asia Pacific, and Latin America – was recognized in the Digital Transformation Services report. As a dynamic, global organization, we believe that with our cohesive integrated strategy, we can deliver from any of our geographic locations and bring together the best team and the best value for the customer.
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In addition to these Q3 inclusions, Perficient was also listed in The Application Modernization And Migration Services Landscape, Q4 2023 report, and is shown for having selected Infrastructure modernization, Applications rationalization/retirement, and Cloud-native development execution as top reasons clients engage with us. Perficient was most recently included in The Continuous Automation And Testing Services Landscape, Q4 2023 report, noting our geographic focus in North America, Asia Pacific and Latin America, which we believe is a testament to our global delivery expertise. In addition to the core business scenarios identified in the report, we are also shown for having selected Visual testing, Cloud migration testing, and IoT and embedded application testing as top reasons clients work with us. We believe these core and extended business scenarios provide insight into Perficient’s comprehensive testing capabilities.
Perficient Experts Contributing to Forrester Research
Throughout 2023, Perficient experts have been quoted in numerous Forrester reports, contributing insights and diverse industry expertise, spanning areas such as accessibility, healthcare, and developer experience. One colleague was quoted in Forrester’s report, Five Levers Of Developer Experience For Developers, providing insights on how teams can establish best practices for communication. In addition to this Forrester quote, Perficient was listed as a company interviewed for all four reports in this series of research: Five Levers Of Developer Experience For Developers, Developer Advocates, Vendors, and Leaders.
We also had two of Perficient’s healthcare experts quoted in Forrester’s Clinician Technology Adoption Hinges On A Clinician-Centered Strategy report. Priyal Patel MHA, director and healthcare strategist emphasized, “When you don’t have a strategy, technology doesn’t do what it needs to do. You can have the most amazing technology, but if you don’t implement it correctly with the right strategy, or create the necessary change management to support it, it won’t work.” Kristina Kaufmann MS RN, lead business consultant agreed, pointing out the importance to “Connect the dots between different units. If you have different units doing different things, you cannot scale. They need to talk.”
Marybeth Wrabel, senior solutions architect, was quoted in Forrester’s Health Plans Can Reach New Heights (And Connections) In Digital Member Engagement report emphasizing that healthcare consumers seek providers who create seamless experiences.
“Why would members spend time engaging with their health plan if they don’t see the benefit in doing so?”
An Honorable Mention in a Gartner® Magic Quadrant™
Perficient was notably included as an Honorable Mention in the 2023 Gartner® Magic Quadrant™ for Cloud ERP Services for Service-Centric Enterprises, published November 20, 2023. We believe this recognition is a testament to our innovation in the Cloud ERP landscape, underscoring our commitment to delivering exceptional solutions.
In addition to this accolade, Perficient was also included in various Gartner® Toolkits, which are designed to assist enterprise leaders with the vendor selection process. Most recently, Perficient was included in the Gartner® Toolkit: Vendor Identification and Selection Guide for AI and Data and Analytics (D&A) Service Providers, published October 18, 2023. Perficient’s experts help clients transform data and integrate AI to unlock actionable business insights, and we believe this Toolkit inclusion confirms our ability to deliver these transformative results.
Elevating Perficient’s Presence in the Global Analyst Community
Beyond the reports highlighted in this blog, we’ve had several additional report inclusions from Forrester, Gartner and IDC that fuel our expanding presence and influence within global analyst communities. Visit our Analyst Coverage page to see additional 2023 inclusions and to stay up to date with future mentions that exemplify Perficient’s prominent position in the industry.