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Customer Care in Healthcare: A Trend That Moves the Needle

Whether it’s online, in-person, or multichannel, customer experience (CX) is a key differentiator for any businesses – and healthcare organizations are no exception. The healthcare industry will need to stay on top of key driving consumer care trends and emerging technologies, as a new level of service and engagement has become the norm. According to research […]

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[e-book] 10 Digital Transformation Strategies for 2019

Digital transformation is a high-stakes game. Business leaders often have lofty goals in the fight for survival. But big ambitions don’t always result in big wins. As a result, many decision makers are taking more pragmatic approaches in 2019 rather than trying to boil the ocean. A Shifting Approach to Digital Transformation Without a doubt, […]

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Meet Perficient’s Chief Strategists: Mark Polly

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

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Cloud Trends in 2019: Early Adopters to Benefit on PaaS

The following piece comes from an interview with Perficient’s Chief Strategist of IT Modernization and Integration, Eric Roch, and is part of a series on cloud trends with experts from within Perficient. The cloud needs have changed for many enterprises. These enterprises have accepted they need the cloud. Now they aren’t just asking how to […]

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Meet Perficient’s Chief Strategists: Scott Albahary

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018 we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

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Understanding Cloud Models: Build or Buy

Cloud platforms and applications that are built on these platforms are proliferating across all enterprises. The year 2019 will see a similar trend where cloud consumption is anticipated to grow significantly, driving new digital businesses. Cloud provides the fundamental Infrastructure as a Service (IaaS) layer for your applications. Scale, speed, security, and resiliency are some […]

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TechTarget Discusses AI Traction in Healthcare with Perficient

TechTarget recently featured two Perficient Chief Strategists in an article that discusses the momentum of AI in healthcare. The article highlights perspectives on how AI automation can enhance and expedite healthcare processes while holding to an elevated standard of care. Below are a few highlights from the full article. AI technology offers exciting potential for […]

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Could a Digital Transformation Have Saved Payless ShoeSource?

More people are opting to shop online rather than in stores. This trend comes from the ease and convenience of online shopping. At the click of a button, many consumer goods can be delivered within a week. This, alone, grabs the attention of consumers because it doesn’t interfere with their routine. Recently Payless ShoeSource filed […]

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Digital Business Transformation is More Than APIM

Every business is a digital business. Enterprises today have embarked on API Strategies and leveraging API Management products.  But, are they just focused on IT or have they truly started to evolve their business interactions? Legacy gateways were invaluable when connection systems but the digital business needs an outside in approach. As you can see […]

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Power BI + Azure Data Lake = Velocity & Scale to Your Analytics

Context – Bring data together from various web, cloud and on-premise data sources and rapidly drive insights. The biggest challenge Business Analysts and BI developers have is the need to ingest and process medium to large data sets on a regular basis. They spend the most time gathering the data rather than analyzing the data. […]

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Perficient Recognized for Twilio Flex Success on Earnings Call

Twilio held their Q4 2018 earnings call earlier this week. No surprise, the company finished their fiscal 2018 on a strong note. Significant revenue gains were propelled by continued growth from both Twilio’s core voice and messaging products, as well as the company’s continued focus on delivering an omni-channel customer engagement platform. Twilio Co-Founder and […]

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IBM BAW Transforms and Improves Financial Group

IBM’s flagship technology conference, Think, is taking place this week in San Francisco.  Perficient is proud to be a Gold sponsor of the event and will have several industry and technology thought leaders there presenting on how we have helped solve customer challenges leveraging IBM solutions. In one of the sessions, Tarek El Shamy (Perficient […]

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Meet Perficient’s Chief Strategists: Christine Livingston

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. Earlier this year we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights […]

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Enterprise Analytics with Perficient, MicroStrategy & Microsoft

MicroStrategy 2019 officially kicked off this week with some major announcements. Several of these offer new and exciting opportunities for enterprises to leverage business intelligence and analytics in truly transformative ways. Kicking things off on Tuesday, Perficient was proud to be named MicroStrategy’s 2019 North America Partner of the Year. The award recognizes our team’s […]

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These 5 Stats Will Make You Revisit Your CX Strategy in 2019

Good news travels fast — but bad news travels faster With your business dependent on customer satisfaction, being able to service them regardless of their issue is what sets winning brands apart. On the flip side, when service is not up to par, damage to the brand can be significant. And businesses are paying attention. […]

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Meet Perficient’s Chief Strategists: Jim Hertzfeld

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

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Don’t Miss These Sessions at IBM Think 2019

Perficient is excited to be a Gold sponsor at this year’s IBM Think 2019! Taking place in just a few short weeks in San Francisco from February 12 – 15th, Think brings over 40,000 attendees together to learn, strategize, and engage in all things digital transformation. We will be exhibiting at Booth #320 in the Data & […]

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Perficient Elevates Twilio to Strategic Partner Status

Perficient is excited to announce that Twilio has been designated a Strategic Partner. This designation comes as our partnership with Twilio continues to strengthen and build momentum. Case in point, following Twilio’s general availability release of Flex in October 2018, excitement for their fully programmable cloud contact center platform has rapidly increased. It’s little wonder, as […]

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Perficient Elevates Chef to Strategic Partner Status

Perficient is excited to announce that Chef is moving to a Strategic Partnership. They will join other distinguished partners on this list, including Google and AWS. These companies represent continually high levels of success and achievement at Perficient. Chef is a leader in secure, continuous automation open source and commercial software. Their elevation to Strategic […]

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Digital Intelligence and the Role of Data in Personalization

Welcome to 2019 where things take an interesting turn, or, materialize as predicated for so long. In a data-driven environment, it is no surprise that this year Information Executives (CIO, CDO, CTO, CAO) focus on the following topics according to IDG, Gartner, CIO, and Forrester: Trying to figure out ways to increase IT Budget to […]

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