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IBM Introduces Updates to WebSphere Commerce

More business is moving online and IBM has noticed, recenltly updating WebSphere Commerce to provide greater flexibility and scalability while reducing the total cost of ownership for implementation. Modularized into loosely coupled components (otherwise known as microservices), these new innovations remove the need of managing and tuning a singular application, resulting in greater customization opportunities. […]

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Perficient Digital Named IBM WCE Partner of the Year for Commerce

Perficient Digital was just named IBM’s 2018 WCE Partner of the Year for Commerce. The IBM Excellence Award, announced yesterday during IBM’s PartnerWorld at Think 2018, recognizes our ongoing growth and relationships with key customers, and thought leadership around the IBM Watson Customer Engagement Commerce platform. In today’s businesses, the experience companies provide their customers will […]

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Seamless Customer Experience is Key to Digital Transformation

Many enterprises understand the importance of digitally transforming in order to provide a seamless, personalized customer experience. However, delivering a memorable and exceptional customer experience isn’t a one and done. It involves more than just an easy-to-use, dynamic website. The best customer experience is one that occurs across the entire lifecycle — from unknown prospects […]

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Sitecore Symposium 2017: Commerce with Mayo Clinic

Mayo Clinic stood up two separate websites on Sitecore Commerce. Ravi Nadimpally, a solutions architect at Mayo Clinic, participated in the presentation. Commerce and a hospital you say? It has to do with health newsletters and other books and services. It’s a relatively small site but it plays into Mayo Clinic’s superb brand and the ongoing […]

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Video: Digital Transformation: What You Need to Know

My colleague, Michael Porter, Managing Principal, Strategic Advisors Team discusses digital transformation and the importance of understanding your customers to deliver a personalized customer experience. Digital transformation requires a lot of change across the entire company and creating and sustaining exceptional customer experiences isn’t just about digital experience – it requires both front end and back […]

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Webinar: Content-Driven Commerce and Digital Transformation

Digital for Digital transformation requires evolution across all areas of the business in order to effectively engage customers at every touch point in the customer experience life cycle. eCommerce platforms continue to evolve and adapt as customers demand a more personalized buying experience. Join Perficient and Perficient Digital on June 28 at 11 AM CT for a […]

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Salesforce Makes a Big Splash in Digital Commerce

Many Salesforce users may already be familiar with Demandware, but if you aren’t you will be now! Demandware is the global leader in a very crowded multi-billion dollar digital commerce market. Its cloud-based commerce technology allows customers to provide 1:1 experiences to consumers across web, mobile, social and brick and mortar stores. Demandware can routinely be found at the top of industry […]

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The Importance of Omni-Channel Order Management for e-Commerce

Ninad Minelkar from Perficient presented a case study at IBM Amplify about Omni-Channel Order Management at National Geographic.  National Geographic is a global organization which provides 11,000 grants to scientists and do global outreach to 450 million people in 171 countries.  They send out 25 million catalogs per year as part of their commerce. National […]

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Using Commerce to Enhance the Patient Experience

Recently, my colleague Heather Bowman, Marketing Manager, IBM Commerce and Digital Experience at Perficient published a blog post featuring Tienda Diabetes. Tienda Diabetes, a leading healthcare provider in Mexico has began using commerce to provide a more personalized healthcare approach for their patients with diabetes. Leveraging commerce, Tienda Diabetes will be able to provide patients […]

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IBM Commerce Enhances Personalized Healthcare

Personalization has been top of mind this year in every industry. As patients, we want to feel comfortable visiting our doctors and pharmacies knowing that they have are best interests at heart and personally know what we need.  Tienda Diabetes, a leading healthcare provider in Mexico, is partnering with IBM to bring these types of personalized […]

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#DF15 Recap: Community Cloud Keynote

Dan Darcy, SVP Productivity, kicked off the Community Cloud keynote the second day at Dreamforce 2015. Nasi Jaszyeri, EVP and GM of Community Cloud, took it from there. Statistic: Over 150,000 people registered (here and remote) Statistic: have 300% year or year growth on active communities. Now have over 6,000 communities. Quote: “Community has become a […]

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B2B Commerce in 2015

  Prior to the digital age, manufacturers and suppliers produced thick, printed catalogs, employed armies of sales and account managers to build relationships and close deals, and staffed warehouses to deliver on their customers’ needs. Today’s B2B commerce transactions typically involve multiple organizations and cover a complex range of applications that enable organizations to form […]

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If I had a Trillion Dollars … Would I Spend it all Online?

It’s not every day you hear the word “trillion” unless you are in the B2B Online Retail business. New analysis from Frost & Sullivan, Future of B2B Online Retailing, reveals that B2B online sales will account for close to 27 per cent of total manufacturing trade, which is likely to hit 25 trillion $ by […]

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Money20/20 Highlights – Day 2: Disruption, Convergence and Evolution

Many of Monday’s sessions at Money20/20 focused on the retail and commerce space. From demos of new payment platforms and systems, the use of BLE and beacon technology, the future of gift cards and prepaid to research on consumer shopping behaviors, its evident that the emerging trends and innovations in these areas are spilling over into the financial services and […]

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WebSphere Commerce: Data Load for Custom Table

The Data Load utility is the new enhanced business object based loading utility that provides an efficient solution for loading into your WebSphere Commerce database.  Today I wanted to share a brief tutorial on the two ways you can load data using  Business Object Mediator and Table Object Mediator and how Catalog, Inventory, Price, Catalog […]

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Simple Steps to Create a Product in CMC

IBM Commerce Management Center gives complete control of your catalog. You could add/delete/modify any product description and control pricing of the product. Here i would like to show how to add a product in Aurora Store. Let us add a product under “Boys Pants” Category and see how easy to publish a product. 1. Open […]

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Websphere Commerce: Returns and Refunds

Websphere commerce have Out of the box functionality of handling refunds on cancellation of an order and also returns. Here i am discussing technical details of handling returns and refunds of partial order, Like if you want to cancel only 2 items out of 50 items you ordered. Let’s say you have external Order management […]

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Improve performance through Dynamic Cache – Overview

When you go to a restaurant and you come to know that you have to wait for a while to get your table, will you wait or will you go to another restaurant where you are aware that there is no wait time and have the same quality of food. You would prefer the second […]

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The Empowered Consumer Drives 2014 E-commerce Tech Priorities

When Gartner recently asked chief exectuives to identify their five-year technology investment priorities. They rated their top three as the following: Business analytics E-commerce Customer experience  I was a bit surprised to see e-commerce ranked second, but not at all surprised to see it show up in the top ten answers. The New, More Empowered Consumer We […]

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Online Shopping Reaches Record-Breaking Volumes on Cyber Monday

According to recent reports released by comScore and the National Retail Federation, online shopping during Cyber Monday reached record-breaking levels while overall holiday spending was flat compared to previous years. Despite month-long online promotions that led many experts to predict declining revenues during Cyber Monday, e-commerce spending increased approximately 20% from 2012.  Mobile shopping continued […]

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