Posts Tagged ‘commerce’

Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without any roadblocks, especially […]

What We Learned From Cyber Week 2020

Over this past year, we have seen a great amount of customer influence introduced and reinforced with our online commerce experiences. Digitalization of online shopping experiences is at the greatest it has ever been, especially the emphasis on creating a safe and exceptional space for customers to shop. I recently participated in IBM’s live webinar […]

Male Team Leader Talking To Diverse Businesspeople At Office Meeting

Forget ABC: Make ABL a Top Commerce Priority in 2021

I’m sure if you haven’t seen, you’ve at least heard of the infamous sales scene from the 1992 film Glengarry Glen Ross. But if you haven’t, in this particular scene the character played by Alec Baldwin rants for 7+ minutes on why the under-motivated real estate agents should “Always Be Closing.” The scene itself is […]

Young Creative Business People Meeting At Office.

What is Coming to Magento Commerce in 2021

As we gear up for 2021, I recently attended a Magento Product Roadmap webinar. It included a demo of the Magento 2.4.1. (2.4.1 release notes are available here). What I found exciting in the webinar was the announcement of what is coming in 2021, which includes four key areas: headless commerce, new B2B capabilities, intelligent […]

Good Customer Service, Does it Create Good Customer Experiences?

Amid the COVID-19 pandemic, businesses have had to transform how they interact and assist their consumers completely. Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. This transition is never the easiest for either party, but businesses must adapt and step up their game when accommodating […]

Commerce Manufacturing Blog

Impact of the Data-to-Content Journey in Manufacturing

The need for companies to evolve their digital commerce experiences is apparent. For manufacturers, creating a cohesive commerce experience is a daunting task due to the vast and complex product data they have to process. Thus, taking that complex product data and turning it into customer-friendly content can be overwhelming. To make sense of this […]

Close Up On Hands Cleaning Credit Card Reader.

Healthcare Distribution & Manufacturing Companies Will Have Another Record Year in 2021

An eMarketer article reported that “US B2B Digital Healthcare Ad Spend will grow by 41.2% in 2020 to reach $848.1 million. That is the highest growth rate out of all the sectors for which we track B2B digital ad spending.” Now, I can’t say I’m surprised by this statistic. As eMarketer accurately points out, not […]

The Impact of PunchOut between Buyers and Sellers in B2B Commerce

When buying online in today’s world, we often think of a quick and simple process. However, the B2B purchasing process can be more complex, especially when clients purchase from various suppliers and familiarize themselves with each vendor-purchasing platform, or for sellers who are accommodating requests from various buyers. These touchpoints and roadblocks make the commerce […]

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Why Instagram’s New Shopping Icon Is Changing Ecommerce Forever

Earlier this summer, Instagram started testing a new feature by adding in a shopping icon, replacing the legacy activity feed icon. I have yet to see this feature on my personal Instagram account until this morning. While Instagram has recently released its new “reels” feature, this new step to replace the activity feed with the […]

Understanding the HCL Commerce Upgrade from the Consultant’s Perspective

With extensive program upgrades and technical improvements, many businesses are finding its time to upgrade from HCL V7 to the more recent version, HCL V9. We understand that upgrades to any system can be frustrating, extensive, and difficult to navigate, which is why partnering with HCL experts who can walk you through the migration and […]

Woman Shopping Online Preparing To Christmas

Survive and Thrive During the 2020 Holiday Shopping Season: 3 Digital Commerce Trends to Act On Now

It’s hard to believe that the 2020 holiday shopping season is almost upon us, and it’s likely to be unlike any other holiday season we’ve seen to date. It goes without saying that this year will be different in the midst of the COVID-19 crisis, and you already know the impact the pandemic has had […]

Introducing New Ways to Quick-start Your PIM Platform

Product Information Management (PIM) and commerce go hand-in-hand, and inRiver is the common factor that helps simplify product information for both B2B and B2C shopping channels. Not only has our partnership with inRiver brought us several platform integrations, years of strategic guidance, and a multitude of services, but it has also enabled us to create […]

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