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5 Ways to Identify User Trends with Surveys

Why Guess at User Trends? With advancements in technology paired with our everyday consumer experiences, today’s user trends are in constant flux. When the technology that’s supposed to help us doesn’t, it’s frustrating, and even with the most successful projects, your users are going to have questions. Identifying the reasons behinds user trends can sometimes […]

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Key Takeaways About Compliant IT Systems In The Cloud

This is the final post in our series on maintaining regulatory-compliant IT systems in the cloud. In this post, we’ll go over the key takeaways from the series and then we’ll send you on your way! Regardless of how much control you have over your IT systems, if you are using them for regulatory purposes, […]

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Oracle BI Data Sync: How to Add a New Dimension

In this and the following post, I will cover the steps entailed in adding dimension and fact tasks in Oracle Data Sync. The latest releases of Data Sync included a few important features such as performing look-ups during an ETL job. So I intend to cover these best practices when adding new dimension and fact […]

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Three Patterns to Avoid When Selecting Cloud Native Platforms

Patterns resonate with me. As a developer and software architect stepping back and viewing a population of things to find the common thread woven throughout seems natural. Exploiting that thread in other areas if it’s valuable or adding it to my “Refactor someday” list if it’s harmful has always seemed to be a logical next […]

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Cloud Infrastructure Challenges Within Healthcare Data

The amount of data being produced/collected is growing exponentially and is predicted to reach 35 zettabytes by 2020. Instead of every company owning and maintaining physical servers, cloud infrastructure has become a popular alternative. Health care organizations require continuous innovation in order to remain cost effective, competent and timely to provide high-quality services. Industry experts encouraging adoption of cloud infrastructure can be solution for being cost-effective and securely manage data weather for […]

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Tips And Best Practices For Compliance In The Cloud

As we’ve learned in the previous posts in this series, having a thoughtful, thorough cloud vendor qualification process and intelligent SLAs in your cloud vendor contracts will help you maximize the value of the cloud while maintaining regulatory compliance. In addition, here are some tips and best practices to help you knock it out of […]

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9 Stats Showing the Reality of Sales and Artificial Intelligence

Artificial Intelligence is becoming an increasingly present technology in our personal and professional lives and is a term sales teams are hearing and saying a lot more of lately. The days of laughing off “that Terminator-technology” are long gone as businesses and consumers alike are adopting it for the value it brings. How sales teams […]

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The Road to Oracle Analytics Cloud from OBIEE & BI Apps [Webinar]

If you are already running OBIEE/OBIA on premises and wondering about your options to migrate to Oracle Analytics Cloud (OAC), you are not alone. Many are overwhelmed by this transition and might be asking themselves questions such as “What does it take to get migrated to the cloud? When should I make this transition? What […]

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Intro to Analytics in Oracle IoT Cloud Service [Webinar]

Oracle Internet of Things (IoT) Cloud Service helps you make critical business decisions and develop strategies by providing numerous applications that allow its users an inside perspective on their company’s facts and figures. Some of these applications include connecting your devices to the cloud and analyzing data and alert messages from those devices in real […]

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How To Use Contracts For Regulatory Compliance Of Cloud Systems

In my previous post in this series, we discussed how to qualify cloud vendors. Once that process is complete, the second step to maintaining compliance is to document your specific regulatory requirements in a contract with the cloud vendor, usually in the form of service-level agreements (SLAs). In this blog post, I include a range […]

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Amazon Connect Streams API Changelog #3: June 2018

Amazon Connect Streams API (Streams) allows developers to create custom agent experiences for Amazon Connect. The code for Streams is hosted in Github and open for community contributions in the form of pull requests. This is the third installment of my running series covering changes to the Streams API. Prior installments can be found here: […]

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Oracle EPM Automate Tool – Installation Procedure

About EPM Automate EPM Automate Utility enables Service Administrators to automate many repeatable tasks,  including the following: Import and export metadata, data, artifact and application snapshots, templates, and Data Management mappings Upload files into environments, list files, and delete files from the service Download snapshots, reports, and metadata and data files from the service Run business rules on data, and […]

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How To Qualify Cloud Vendors

We recently completed a 21 CFR Part 11 gap analysis engagement for a client that was largely using SaaS applications, but had no cloud vendor qualification process in place. They had just been allowing each business unit to select the applications that met its user requirements, accept whatever validation documentation the cloud vendor supplied (if […]

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How to Use Communities to Impact Workplace Culture

The key to success is putting people first. When companies apply a people-first approach, it pays — literally. Putting that into action can be another story. With only good intentions and no clear strategy, people interested in evolving their business are faced with a painful and often overwhelming task. By starting with the people closest to your […]

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Who Is Responsible For The Compliance Of Cloud Systems?

Any time you take advantage of a cloud service – infrastructure, platform, or software – for a regulated purpose, you are ultimately responsible for its regulatory compliance, not the cloud vendor. This is critical for you to remember. So, how can you ensure regulatory compliance of a software system you did not build, you do […]

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Single Sign-On With Amazon Connect And Azure Active Directory

On March 30, 2018, Amazon announced the general availability of Amazon Connect federated single sign-on using SAML 2.0, stating, “You can enable federated access and controls via any SAML 2.0 compliant identity provider, such as Microsoft Active Directory Services, Okta, Ping Identity, and Shibboleth. Once this is done, agents and managers can sign in to […]

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Why CU Anschutz Medical Campus Migrated to Google Cloud

Our healthcare team has been working with the University of Colorado over the past couple of years to overcome critical data challenges in healthcare… and the results are exciting. In this blog post, I’ll share how the academic medical center was able to improve security, reduce maintenance, and increase efficiency in support of the university’s […]

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Cloud-Hosted Terminology: Types Of Systems

As we continue our series on maintaining regulatory-compliant cloud systems, let’s touch on a few key terms. Below are explanations of the primary cloud-hosted offerings available in the market. Infrastructure-as-a-Service (IaaS) When you purchase a software system and opt to have a vendor host it for you instead of installing it on servers you own, […]

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5 Highlights of Salesforce Summer ’18 Admin Preview Live

Salesforce’s “Summer ’18 Admin Preview Live” highlighted features guaranteed to deliver greater efficiencies to actionable information, cleaner reports, and insights into end-user skill sets. Among the highlights, here are… 5 Features from “Summer ’18 Admin Preview Live” Every Salesforce Admin Should Leverage Last Run Date on Reports Lists In Lightning Experience (LEX), the “Report Last […]

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Why Businesses Are Turning to the Cloud Now More Than Ever Before

We’ve made it to the pivotal juncture for enterprise cloud adoption. Thought leaders and research firms have predicted 2018 to be a significant year for businesses shifting to cloud-based platforms. Some of the stats: “In 2018, we’ll cross the significant 50% adoption milestone, and cloud applications, platforms, and services will continue to radically change the […]

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