We are excited to be listed by Forrester in its recent report The Forrester New Wave™: Computer Vision Consultancies, Q4 2020 – The 13 Computer Vision Providers That Matter Most and How They Stack Up. The New Wave™ report differs from the independent research firm’s traditional Forrester Wave™ report in the way that it only […]
Cloud Pak and IBM Automation Document Processing: It’s more than AI and ML
As our clients continue their digital transformation journeys, challenges with traditional document capture solutions are coming to the forefront. Managing and configuring classification sample sets and extraction rules in layout-driven, legacy solutions, is time consuming and expensive. Modern digital businesses require systems that can continue to provide accurate results as forms and businesses evolve. Existing […]
Evolving Traditional Technologies Toward CX
Contact Centers are a traditional aspect of companies and historically where and how those companies seek to interact with their customers. For years the chief expectation for these interactions was primarily via the phone or voice channel. Though as consumers embraced the internet and mobility, newer channels emerged. As this continued, along with businesses’ desires […]
Introduction to AI-Powered “Live Search” for Magento
Consumers are increasingly moving to mobile commerce for their shopping needs, but how many are completing their orders? I attended the Adobe webinar “AI-Powered ‘Live Search’ for Magento + Early Adopter Program” and found that shoppers struggle with completing mobile purchases due to search inconsistencies. Magento is working to remedy this with Live Search built […]
How to Use AI and NLG to Write Marketing Content
Back in early 2019, I became interested in how I could use Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Generation (NLG) to write content for my blog posts. The idea was elementary: come up with a story idea and let an AI tool write the content! I didn’t want to create a tool […]
AI Adoption Practices for the Enterprise [IBM Podcast]
Perficient’s Managing Director and Chief AI Strategist Christine Livingston recently joined IBM’s Big Data and Analytics team on its Making Data Simple podcast series. In this episode, AI adoption practices for the enterprise, Christine talks about her approach to AI within the consulting and enterprise industries, along with how she and her team have been […]
IBM Cloud Pak for Data Unifies and Simplifies
Cloud can create tremendous advantages by helping you harness data-driven insight, but many enterprises are still faced with a significant legacy system presence. Many companies find that the basic cloud model doesn’t address transformation complexities such as skills gaps, compliance, integration issues, vendor lock-in, and more. That’s why IBM has designed Cloud Pak for Data […]
Join Us for a Webinar About Microsoft’s Project Cortex and the Future of Knowledge Management
Microsoft has turned traditional enterprise content management on its head with its announcement of Project Cortex. Project Cortex uses advanced artificial intelligence to harness collective knowledge from across the enterprise and automatically organize it into shared topics like projects, products, processes, and customers. Using AI, Cortex creates a knowledge network based on relationships among topics, […]
Data Science Virtual Expert Panel Presented by AWS
Join us and our partner Amazon Web Services (AWS) for a virtual Q&A session on Wednesday, April 15. AWS will feature one of our experts to speak on a panel about the evolution and progress being made to solve critical business problems such as customer personalization and forecasting through the use of data science. Perficient […]
Taking Advantage of AI and ML in Financial Services
Previously, I analyzed how dirty, or bad data is the enemy of machine learning. The final blog of this series describes the advantages of artificial intelligence and machine learning in financial services. Many financial services organizations have already begun to take advantage of ML technology because of its proven ability to reduce operational costs, increase […]
Chief AI Strategist Chats About COVID-19 Healthcare Bots
Unless you’ve been hiding under a rock (social distancing?), you know that healthcare providers worldwide are facing major challenges related to the coronavirus (COVID-19) outbreak. One of these challenges is the rapid spike in call volume overwhelming call centers and providers. Many of the calls pouring in require human support to answer questions, but staffing […]
Machine Learning in Financial Services: A Discipline Under AI
The term artificial intelligence (AI) was first coined in 1956 by the computer scientist, John McCarty, when he held the first academic conference on the subject at Dartmouth College. McCarty, who is widely recognized as the father of AI, defined it as “the science and engineering of making intelligent machines.” Over time, the meaning of […]