To Object or Not Object, That Is The Question We’ve all been there as Salesforce Consultants or Solution Architects; a client is thrilled about the Service Cloud rollout and the amazing adoption rate by jadded SMEs when suddenly someone on the client side blurts out, “Wow, wouldn’t it be nice if we could do X, […]
Marriage of DevOps and ITIL
DevOps is more of a philosophy or way of working than it is a formal framework or standard. Nevertheless, the approach deserves merit, as it goes to the core of tension in most IT organizations—the need to be responsive to business change while maintaining a stable, highly available IT infrastructure, and delivering quality services that […]
The Most Important Phrase in Our Perficient Office: “I’m Glad You’re Part of the Team”
Our Perficient colleagues share how they live and breathe our core values. Here, Henry Heisler, general manager, writes about his experiences cultivating a tight-knit team in our southern California office and growing as a person and a professional. We spend the majority of our lives working. To the extent that we can enrich that experience and make […]
The Best Technical Solution Isn’t Always The Right Solution
As consultants, we are expected to provide solutions for our customers. But those solutions must be the “right” solution whether or not they are the “best” technical solution. As technology professionals, it is up to us to recognize when the latest whiz-bang technology may not be what is needed by the customer. Guilty as charged […]
Tools to Calibrate the Need for Organizational Change Management
While digital transformation started gradually over 25 years ago, this new wave of data driven innovation has steadily gained momentum. Today, digital transformation includes a wide umbrella of technologies – including the cloud, Big Data, analytics, artificial intelligence, mobile/mobility, and IoT. For me, the digital transformation revolution gives us an incredible number of tools to improve how we […]
Staying Ahead of Digital Commerce Trends: What You Need to Know
Digital innovation continues to disrupt industries at lightning speed. Today’s organizations are transforming their entire business – from strategy to operations, technology to culture – to better deliver value to their customers. In 2017, we compiled the top 10 trends leaders needed to know when it came to their digital transformation journey. In this 10-week […]
Direct Routing for Microsoft Teams Deep Dive: Part 5
Welcome back to the last blog in this series! In part 4 of this series, we talked about the SIP syntax, user provisioning, and voice routing scenarios for Direct Routing. This time we’ll discuss how to migrate from Cloud PBX with Skype for Business clients either utilizing on-premises Lync or Skype for Business Server. Path […]
Direct Routing for Microsoft Teams Deep Dive: Part 4
Welcome to part 4 of our Direct Routing for Microsoft Teams Deep Dive series! If you are just joining us for the first time, I recommend going back to look at the previous blog articles on this topic. In this article we’ll be discussing the SIP syntax, user provisioning, voice routing basics, and lastly some […]
“No One Has Ever Shut a Door” at Perficient
Our Perficient colleagues share how they live and breathe our core values. Here, David Chapman, General Manager and Chief Strategist, Organizational Change Management, writes about being in awe of his colleagues and grateful for the experiences he’s had while working at Perficient. When I think about why I take a lot of pride in working at Perficient, it’s […]
MuleSoft Crowd Release vs. Mule 4 Release
MuleSoft Crowd Release and Mule 4 Release have been out for a while. Crowd Release was out around May 2017, and Mule 4 was released at the end of 2017. Many existing Mule clients have upgraded to the Crowd Release, more new clients have adopted Mule 4. However, even with the rapid adoption, I have […]