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Meet Perficient’s Chief Strategists: Allison Fries

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

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Capturing Key Insights to Define Strategic Priorities

This is part 1 of a 5 part blog series on effectively defining an operating model for your organization. In this post, we will explore Step 1:  Defining the Strategic Priorities Strategic planning is often done in the C-Suite. However, it is important for functional leaders to develop a strategic plan and an operating model […]

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Meet Perficient’s Chief Strategists: Mark Polly

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

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Meet Perficient’s Chief Strategists: Scott Albahary

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018 we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

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These 5 Stats Will Make You Revisit Your CX Strategy in 2019

Good news travels fast — but bad news travels faster With your business dependent on customer satisfaction, being able to service them regardless of their issue is what sets winning brands apart. On the flip side, when service is not up to par, damage to the brand can be significant. And businesses are paying attention. […]

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Meet Perficient’s Chief Strategists: Bob Vanek

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

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What is the one word that will define success in 2019?

We turned the page on another year and over the next few weeks, organizations and individuals everywhere will be communicating their strategic priorities, goals, and objectives for 2019. This year, I would like to challenge you to identify the one word that describes the success you desire for 2019.  Then, ensure that your strategic goals […]

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Meet Perficient’s Chief Strategists: David Chapman

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. Earlier this year, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights […]

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Go-To-Market Strategy in the Clouds

I’ve embarked on a new journey with Perficient. After more than four years as part of the management consulting team, I am now responsible for launching our go-to-market (GTM) strategy for our firm’s cloud services. One of my first projects focuses on our partnership with Platform-as-a-Service (PaaS) providers like Pivotal Cloud Foundry and Red Hat […]

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The Business World Wants You to Make a Decision

Being a paramedic during the formative years of my working life, I’ve been surprised at how many of the lessons that I learned on the job have translated to the business world. The world of medicine, especially EMS, is one of ambiguity, intuition, and making decisions based on incomplete and ambiguous information. In my own […]

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AI and Big Data: The Yin and Yang of Technical Innovation

I’ve had some interesting conversations with my colleagues Christine Livingston and Arvind Murali.  Christine knows AI. Arvind knows data, especially big data. As we spoke it became obvious that the two are deeply interconnected. Innovation today seems to be driven by data. AI relies on data. Just implementing any kind of artificial intelligence means you […]

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The Business Case Justification for PaaS

Within the cloud delivery models Platform as a Service (PaaS), the model providing the facilities for full life cycle application development, has a smaller overall market share than IaaS or SaaS. However, the PaaS growth rate is accelerating with Gartner predicting a 26% PaaS growth rate to reach $15 billion by the end of 2018. […]

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M&A: Strategic Opportunity for Businesses

I was recently asked to help evaluate an IT department’s readiness for their company’s new strategic direction – the acquisition of multiple companies in a relatively short timeframe. The company’s acquisition strategy, while new for them, was not unusual or unexpected. A recent publication by Deloitte notes that private equity firms expect to increase both […]

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Procurement Maturity Development in Oil and Gas Midstream

Procurement Maturity Development in Oil and Gas Midstream   In a variety in industry verticals, procurement maturity can be assessed and classified into three stages of maturity; Reactive, Proactive, and Strategic.  Besides interviewing and quantifying a maturity assessment, the best ways to determine the maturity level of a procurement organization is to examine the organization’s […]

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Marriage of DevOps and ITIL

DevOps is more of a philosophy or way of working than it is a formal framework or standard. Nevertheless, the approach deserves merit, as it goes to the core of tension in most IT organizations—the need to be responsive to business change while maintaining a stable, highly available IT infrastructure, and delivering quality services that […]

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Spurring Growth Initiatives Through Tax Reform in Insurance

Recent months have seen many discussions and questions about tax reform and its impact on the industry as a whole. The introduction of lower corporate tax rates in the U.S. has created a jubilant atmosphere, as the rates are generally expected to boost earnings and investments for many insurers. Companies including Aflac, MetLife, Travelers, and […]

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It’s More Than Technology in the Car Rental Industry

Although investing in technology plays a big role in digital transformation, transforming or growing a car rental company isn’t just about the deployment and modernization of front- and back-end systems. Transformation initiatives also require the development, implementation, and execution of strategies and programs capable of delivering operational efficiency, reducing expenses, and increasing revenue. For example, […]

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SEC Investment Company Reporting Modernization Support

The first thing any investment company must do in response to the new SEC Investment Company Reporting Modernization is evaluate its current state of readiness. Chances are you have started a compliance program. However, we can help you understand your gaps, including areas where you need immediate action and longer-term changes to support the program. […]

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Enabling Key Stakeholders in the Insurance Industry

Ensuring that agents and brokers have the best tools to evaluate and close opportunities can be a real differentiator for insurance companies. For example, many companies wish to invest in solutions that effectively automate and improve underwriting, as such solutions can help remove human bias, increase the lendable pool of consumers, and reduce response times. […]

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SEC Investment Company Reporting Modernization Program Challenges

In a new guide, we discuss the background of the SEC’s Investment Company Reporting Modernization Rules and the potential effects on individual financial institutions. The snippet below talks about the challenges you can expect when developing a response program. Expect challenges in various areas: Data Availability: All required data elements may not be available internally. […]

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