Extra! Extra! Have you heard the news? Microsoft has announced the retirement date for Skype for Business! Yes, that means Skype will be no more come July 31, 2021. Although it may be a little sad to say farewell to Skype, it is also an exciting time to begin transitioning to the collaborative tool that […]
Posts Tagged ‘OCM’
3 Best Practices for Driving User Engagement & Adoption of Microsoft Teams
More than many other applications, and specifically, more than the other Microsoft tools, implementing Microsoft Teams is a bigger challenge people-wise than technology-wise. Sure, there are absolutely technical aspects for an implementation that should not be taken lightly, including configuration, file migration, and security, to name a few, but frankly, and with no disrespect to […]
3 Takeaways to Help Accelerate Value in Any Transformation
This blog series explores how change management can and should pay for your next project. Previously, I discussed how OCM paid for an ERP implementation. In this final post we look at three ways to accelerate value in transformation. Explicitly tie change management to business value (e.g., include business case analyses) Use change management to […]
[Guide] Change Management Best Practices from Real Projects
Organizational change management is about defining and driving behavioral changes to individuals, groups of individuals, and entire organizations. It’s about increasing user adoption. Now, change management theories look great on paper. Many practitioners have gone through classes, read books, and have even become certified in change management but still struggle with how to actually perform […]
A Look at How OCM Paid for an ERP Implementation
This blog series examines how change management can and should pay for your next project. My last post outlined the steps to develop behavior change. In this post I discuss how OCM can pay for an ERP implementation. Challenge and Opportunity A multi-state, utility company identified its purchase-to-pay (P2P) process as a candidate for value […]
4 Key Steps in Driving Behavior Change
This blog series examines how change management can and should pay for your next project. My previous post, I discussed how behavior change leads to value. In this post I dive into the steps to develop behavior change. Changing behavior starts with defining value and identifying the key performance indicators (KPIs) that can tell stakeholders […]
Break the Tug-of-War Mindset with Polarity Management
Is it possible to serve two masters? According to ancient wisdom, we can only serve one master at a time. Otherwise, we will hate one and love the other. However, my manager often reminds me that by the nature of our work as external consultants in a publicly traded company, we must serve two masters. Our first master […]
Plan for Sustainable Change Management from the Start
I was watching the new Creed II movie, and in the film, an aged Rocky Balboa slowly climbs the same museum steps that he famously ran up and cheered at the top of in the iconic Rocky movie scene years ago. After he struggles to make the final steps, he celebrates that he’s still able […]
Driving Behavior Change Leads to Accelerated Value
This blog series examines how change management can and should pay for your next project. My past post, explored why some organizations don’t immediately realize the value of a business transformation. In this post I’m going describe how behavior change leads to value. Effective organizational change management is a complex undertaking, and leaders often fail […]
Organizations Don’t Realize the Value of Business Transformations
In this blog series, I examine how change management can and should pay for your next project. Previously, my post analyzed the demand for value. In this post I explore why some organizations don’t immediately realize the value of a business transformation. A Harvard Business Review article found that companies get only 63% of the […]
How OCM Can (and Should) Pay for Your Next Project
In this blog series, I examine how change management can (and should) pay for your next project. This post addresses the demand for value from change management. Business transformation is a significant challenge for many executives and organizations. Whether the transformation is a large ERP implementation, shared services, applying new methodologies to product development, or […]
Behind the Scenes of Implementing Financial Services Cloud
Implementing New Tech for Financial Services The financial services industry has a few extra things to look out for when implementing new technology than other organizations. Between evolving regulations and compliance requirements, having a tool that can grow with you is increasingly important, especially when everything seems to be moving to the cloud. Creating an […]