Posts Tagged ‘digital transformation’

Digital Transformation continues to be a hot topic across organizations. In a recent IDG poll more than ⅓ of businesses have started down a digital transformation path with almost ⅔ in some state of operating mode or ‘completion’ (can a transformation every be complete?). The ground-truth of a lot of these digital transformations is while […]

The boundaries of traditional enterprises are blurring. In this digital evolution, APIs form the foundation of the new open enterprise, allowing businesses to reuse their existing information assets across organizational boundaries. APIs and API business strategy are essential as digital conduits to products, data, collaborative business processes, and service offerings.   Perficient Ranks as a Strong […]

There are certain things that are better together. Just like cookies taste better with a glass of milk, customer experiences are always better with digital transformation. During the most recent #AdobeChat, we discussed CX and digital transformation with special guest Brian Solis. Here are some of the highlights: What’s the problem with thinking CX and […]

Digital transformation causes disruption because it holistically changes an organization. It changes the way people work, a company’s essence, and how it operates. Consequently, it sometimes even changes the culture. Change management’s role is to help along the entire journey. More business leaders realize that change management needs to be incorporated in everything a company […]

The following blog comes from an interview with Perficient’s Strategic Advisors Consulting Managing Principal, Michael Porter, and is part of a series on cloud trends with experts from within Perficient. Cloud usage today has gone from a step pursued by bleeding edge innovators to a normal part of everyday business. Indeed, many companies now follow […]

People have higher expectations than ever when it comes to customer care. With the development of technology and communications, customers are now seeking immediate gratification. The average customer believes immediacy and accuracy to be two of the important traits of customer service. The method of interaction is also important for consumers, which gives businesses something […]

Software containers are taking over. Is your organization ready for the transformation? Organizations are gravitating towards software containers as a way to package, distribute, and run their applications. The benefits of container technology such as Docker and Kubernetes include: SPEED – Containers are lightweight relative to virtual machines. New application instances can be launched more […]

I have been listening to an audio book called “Cell” by author Robin Cook. This is a medical thriller about a doctor, George Wilson, whose life revolves around an innovation that is devastating and plays a critical role in his entire life and the people he loved. A large company creates a smartphone app that […]

Artificial intelligence (AI) is a hot topic. It’s everywhere, permeating culture well beyond the expected business settings. As a result, the increased visibility has created a general perception that AI is widely deployed and adopted today. But it’s actually not. Only four percent of CIOs have recently invested in or deployed artificial intelligence according to […]

The following blog comes from an interview with Perficient’s Azure Practice Director, Steve Holstad, and is part of a series on cloud trends with experts from within Perficient. Businesses have a lot of data. This isn’t news. However, the sheer amount of data that businesses have can even surprise them. This is because old models […]

Whether it’s online, in-person, or multichannel, customer experience (CX) is a key differentiator for any businesses – and healthcare organizations are no exception. The healthcare industry will need to stay on top of key driving consumer care trends and emerging technologies, as a new level of service and engagement has become the norm. According to research […]

Digital transformation is a high-stakes game. Business leaders often have lofty goals in the fight for survival. But big ambitions don’t always result in big wins. As a result, many decision makers are taking more pragmatic approaches in 2019 rather than trying to boil the ocean. A Shifting Approach to Digital Transformation Without a doubt, […]