Having an accessible web site is a necessary component of your digital presence. Being able to order online groceries, prescriptions, and other essential products can be a challenge for people with disabilities in the best of times. With the COVID-19 pandemic, the need for an inclusive, accessible presence becomes more critical. You need to be […]
Posts Tagged ‘COVID-19’
Perficient Colleagues Share How it Feels to Help Fight COVID-19
Perficient Supports with COVID-19 Hackathon As we know, customer engagement goes beyond customer service. As businesses around the world grapple with the impact of COVID-19 (more commonly known as Coronavirus), digital has the power to help organizations respond quickly while mitigating risk. No stranger to hackathons, Perficient continues to create solutions to support the fight […]
10 Ways to Secure Your Next Zoom Meeting
The COVID-19 pandemic uncovered many challenges organizations face with enabling and supporting remote work. Companies, teachers, and others are turning their communication efforts to Zoom, a leader in modern enterprise video communications, with easy, reliable video and audio conferencing systems. As millions of people look to Zoom as a go-to source of video and audio […]
A Time for Empathy, Compassion, and Humanity: Digital is More Important than Ever
World-changing events often have a way of defining generations. For some, it’s war or economic depression. For others, it’s landing on the moon, discovering a new species, or finding a cure for Polio. The latter resonates now more than ever as we settle into the new world order and navigate the COVID-19 pandemic, forging ahead […]
5 Things You Need to Launch Virtual Visits, COVID-19-Related or Otherwise (April 2)
This first week of April, if you are a hospital system, you are likely in the process of moving all available visits to virtual care; with in-person interactions limited due to the coronavirus crisis, virtual care is now the only way to get most patients the care they need. Moreover, it’s an important time to […]
[Video] Is Your Company Equipped to Work From Home?
Change is inevitable. Sometimes the change is by our own accord, and other times change is thrust upon us. The current COVID-19 pandemic uncovered many challenges organizations have with enabling and supporting remote work. While how we work—how we collaborate and communicate, in particular—has changed significantly, companies that didn’t already have the tools in place […]
Supply Chain Workers: America’s Unsung Heroes of COVID-19
Never before has supply chain been at the forefront of the world’s minds than it is in this COVID-19 crisis today. Supply chain workers across the globe are still showing up every day in factories, warehouses, tractor-trailers, retail stores, and ports. Having spent the better part of my 25-year career designing and implement supply chain […]
Now Is the Time to Review Core Elements of Your Operating Model
We are now in the midst of unprecedented business upheaval and there is no shortage of recommendations and guidance on how companies should respond to the COVID-19 outbreak. But who is looking at the core elements of your operating model and what they will look like when this significant disruption abates? As we know, the […]
COVID-19 – Using Twilio to build a Remote Workers Solution
Our group has been working through ideas over the past week to offer up solutions. These solutions are built leveraging the technologies we use to build enterprise solutions. In this post I will walk through a solution we were building leading up to the Hackathon. The content will be high level and include links back […]
Importance of Real-Time Content in Times of Crisis
As the world has changed and evolved with the global COVID-19 pandemic, so has healthcare’s information and content management. In the beginning, the focus was on “the Content.” This then became the “the Right Content,” followed by, “the Right Content for Everyone,” which eventually turned to “the Right Content for the Right Audience!” And now, […]
Internal Hackathon for COVID19 Response – Team Knights of the Roundtable
Our Customer Engagement Solutions group at Perficient is focused on helping our customers improve communication and interactions with their customers. Through our partnerships with industry-leading communications frameworks, we enhance and implement various ways companies interact across multiple channels. The COVID-19 pandemic has disrupted every part of our lives and the contact center space is no different. […]
How Digital Solutions Help You Reach Customers in Times of Need
Some business disruptions can be planned for— material shortages, natural disasters, compliance or fulfillment roadblocks. But what about the obstacles we don’t see coming? The impact of the COVID-19 pandemic has touched nearly every business in the world in some way or another, and in the face of such an unprecedented global crisis, many are […]