Managing your DevOps strategies can be a bit tricky – from builds and releases to the tools you need to be successful, navigating Sitecore can sometimes require a guide along the path. This post explores Team Development for Sitecore and Sitecore Ship as tools to drive DevOps automation in Sitecore.
Technical
OBIEE 11g Portal Customization
In order to best deliver an intuitive and interactive end-user experience, architecture and UI elements have been redesigned from the ground-up in Oracle Business Intelligence Enterprise Edition 11g Release (Oracle BIEE). The 11g UI is dynamically generated using scripts which makes it highly customizable as per client’s needs and standards. This blog post illustrates the […]
Security in the Age of Cloud Computing
As a former CIO, I believe the most important aspect of an IT organization’s job is to protect their IT infrastructure and data that resides within it through advanced security. While it is obviously important to implement new technologies and applications, if the environment is not safe then nothing else matters. Part of this responsibility […]
With RPA, You’re One Step Closer to AI
Recent research from the Digital Banking Report found that only 13% of financial organizations globally have deployed at least one artificial intelligence (AI) solution. 27% believe they will have an AI solution in place in the next 18 months. 37% say they will consider an AI solution within the next 18 months, and close to a […]
Getting Started with California Consumer Privacy Act Compliance
Compliance with the CCPA requires robust processes for identifying, governing, distributing, and securing consumer personal information. The first steps are to document the current usage of this information: Data inventory: Generate lists of personal data related to clients, investors, employees, counter parties, prospects and other entities. Data recipients: Compile a list of entities, such as […]
Data Lake and Information Governance – The Key Takeaways
A Data Lake can be a highly valuable asset to any enterprise, and there is a myriad of technology solutions available for leveraging the processes to feed, maintain and retrieve information from the Lake. But all this technology is, if not worthless, significantly less valuable, if the environment is not well governed and managed. This […]
Top Service Challenges Enterprises Face in 2019
Migrating from one technology to another always has its unique challenges, and migrating to Salesforce Service Cloud is no exception. Our years of Salesforce migration experience have shown some common themes and best practices, which we cover in our free guide, Salesforce Service Cloud Migrations Made Easy. Top Service Challenges for 2019 As digital transformation […]
Microsoft Teams PowerShell Gets a Face Lift! (November 2018)
One big problem for Teams admins in the past has been the lack of PowerShell cmdlets available for Microsoft Teams. Well, you no longer have to suffer in silence because Microsoft has finally released some updates for the Microsoft Teams Cmdlet module. With update 0.9.5 you can now perform “most” of the administrative operations available […]
Microsoft Teams – Routing and Presence are Now Fully Aligned
Possibly on of the best updates of October relates to the change in presence publishing! Microsoft has listened to customer feedback and with this latest update your presence between Skype for Business and Teams is now fully aligned! In this article I’ll discuss what has changed with this latest update for Teams and what this […]
6 Tips to Make Service Cloud Migrations Easier
In a crowded marketplace, business value is becoming more about offering a great customer experience throughout a customer lifetime as opposed to a one-off sale. How does your business measure up to today’s service challenges? In our guide, Salesforce Service Cloud Migrations Made Easy, we explore in detail what organizations need to take into consideration […]
How to Get Context-Sensitive Help in Siebel Tools
There is a better way to get help in Siebel Tools! Suppose you are trying to get help about a business component field property (for example, force active): You could navigate to the help menu and choose Contents: Siebel Tools will return a list of all places in which “Force Active” is referenced. […]
Governance in Healthcare: Information Assists Consumer Experience
In today’s world of omni-channel, multi-variant, personalized, and contextualized patient and member interactions, information and data alone is not the only asset that must be managed in order for healthcare organizations to meet their stated business goals, and consumer engagement and experience objectives. Healthcare organizations need context around data to gain the insights and make […]