Operations

Never before has supply chain been at the forefront of the world’s minds than it is in this COVID-19 crisis today. Supply chain workers across the globe are still showing up every day in factories, warehouses, tractor-trailers, retail stores, and ports. Having spent the better part of my 25-year career designing and implement supply chain […]

We are now in the midst of unprecedented business upheaval and there is no shortage of recommendations and guidance on how companies should respond to the COVID-19 outbreak. But who is looking at the core elements of your operating model and what they will look like when this significant disruption abates? As we know, the […]

This three-part series focuses on what digital commerce teams can do to shore up operations and remain effective right now, over the next few months, and in the mid-term future. Obviously, times are tough and every organization has unique challenges, so not everything below might apply, but sometimes the most stressful situations result in the […]

This is the first in our series on IBM Cloud Paks. According to a study by McKinsey & Company, IT teams are migrating the simplest workloads to the cloud, but about 80% of workloads are still on-premises. This is because the basic cloud model does not address transformation complexities like skills gaps, compliance, integration issues, […]

Your systems are up and running. Your organization is operating as usual, and all is as it should be. Then, suddenly, it’s not. A flood, an earthquake, a pandemic, or a fire threatens your ability to keep your organization operating. Systems are offline, critical business processes have stalled. You’re frantically trying to determine what damage […]

As COVID-19 spreads across the country, organizations are preparing for the future in an entirely new business landscape. Many companies are looking for solutions that can help them become more efficient and productive while saving money in the long term. Our digital mailroom solution, which can be built on any of the top three platforms, […]

This three-part series focuses on what digital commerce teams can do to shore up operations and remain effective right now, over the next few months, and in the mid-term future. Obviously, times are tough and every organization has unique challenges, so not everything below might apply, but sometimes the most stressful situations result in the […]

While the world grapples with COVID-19, a novel coronavirus, many organizations are heads-down franticly trying to pivot and adjust on the fly, in order to continue operating in the dramatically shifting landscape. Information, and in some cases, misinformation is piling up. Markets are volatile. Your upstream suppliers are shutting down or reducing output. Your employees […]

In the midst of COVID-19, we as individuals are faced with personal challenges, including keeping ourselves and our families safe. For businesses, and especially retailers, the challenges continue as you look to support the struggling economy and maintain sales while in-store traffic is significantly reduced. To remain agile during this time – and during any […]

Do we have a disaster preparedness plan for this? Can we stop our customers from hoarding products? What can we do today? Due to some unfortunate circumstances, the answers to these questions are now needed for B2B businesses, especially those who depend on ecommerce for their day-to-day activities. Though we hope this COVID-19 outbreak will […]

The world is going through an unprecedented and challenging time. As part of the global effort to support our healthcare system and limit the transfer of the COVID-19 virus, many organizations are asking employees to work from home if they can. For those organizations that don’t have a mature practice or policy on remote work, […]

Software Asset Management (SAM) Software asset management is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. SAM IN TERMS OF SERVICENOW The ServiceNow Software Asset Management (SAM) application systematically tracks, evaluates and manages software licenses, compliance, and optimization. You can reclaim unused software […]