Management Consulting

In the Bronx, NY in April of 1998, it was the best of times, and it was the worst of times.  The Yankees had won a World Series two seasons prior and had started their 1998 season with their young shortstop, Derek Jeter, on his way to his first All-Star game. The Yankees would win […]

In our first blog in this series, Getting Started With Client Remediation (Part 1 of 3), we discussed how to get a client remediation program started, what levels of the organization should be involved in client remediation programs, and how ultimately good things, such as lower risks, improved technology, and risk monitoring, may result from […]

Forbes predicts that by the end of 2023, 84% of mid-to-large companies will have adopted a multicloud strategy. IT leaders have long understood the benefits of cloud adoption and now, most enterprises are a embracing a hybrid and multicloud strategy that includes a combination of on-premises infrastructure, private cloud, and public cloud. Successfully embarking on […]

In the last blog in this series, Blockchain: The Secret Sauce to Supply Chain Visibility, we covered why visibility is so important in the supply chain for all parties and gave several examples of firms using distributed ledgers to help improve customer service, reduce inventory costs, provide proactive status updates, and even help mitigate risk.  […]

In “Behind the Golden Arches” by John Love, the author shares an anecdote of how in the early days of McDonald’s, the company was having cashflow problems despite its being a significant source of revenue for many farmers. In a meeting with a particularly large farmer who had made significant money from selling tomatoes, lettuce, […]

Many clients have been asking about embedded finance, and as every schoolteacher knows for every person who asks a question, there are at least 10 others who have a question but are afraid to ask it. For both the questioners and those afraid to question, we at Perficient thought we would provide some background on […]

I like to look at projects as if they are puzzles. All the pieces are established, but as a project manager, you must figure out the most appropriate and logical sequence to complete the bigger picture. An Iteration Plan is a helpful tool that can help to organize and visualize the sequence of work. In […]

SCRA stands for the Servicemembers Civil Relief Act. The history of the SCRA can be traced back to a Civil War moratorium that protected Union soldiers and sailors from collection actions, divorce proceedings, and other legal issues during wartime. These protections resurfaced in 1918 with the Soldiers’ and Sailors’ Civil Relief Act. The Act was […]

We’ve seen the headlines. We’ve read the articles. Technology transformations are here and appear to be never ending. As a matter of fact, they are accelerating. Organizations are prioritizing their technology initiatives and increasing their IT budgets; yet the majority (about 70%) of these initiatives do not reach their goals. Perhaps because technological change is […]

Financial Advice Isn’t Just For The Wealthy. Oftentimes, when we think of financial advisors, the upper class and those planning for retirement are first to come to mind. In fact, in a survey conducted by MagnifyMoney, 42% of respondents (notably, 48% of women and 35% of men surveyed) indicated they believe financial advisors are “only […]

Back in May, we wrote about how various factors were converging to put a world of hurt on auto lenders. Auto loan originations hit a record high during the pandemic, total outstanding debt grew, and constrained inventory and pent-up demand drove new and used car prices (and monthly payments) to record highs. We highlighted the […]

In healthcare, individuals are navigating a highly emotional – potentially even uncertain – journey. Which is all the more reason that their experience with your organization’s contact center should be considered as a high-stakes touchpoint. I sat down with three of our strategists to explore this challenge and the opportunity that it creates for consumer […]