Customer Experience + Design

For individuals living with seizure disabilities, the unpredictability of seizures can present unique challenges in daily life. However, with the advent of assistive technology, there is newfound hope and empowerment. In this blog post, we will explore the world of seizure disabilities, the impact they have on individuals, and how interacting with assistive technology can […]

What makes a consumer buy a product from one brand over another? The answer used to be brand loyalty and quality of product, but the landscape for consumer goods companies has recently flipped upside down. Anymore, consumer goods companies gain and retain loyalty from customers because of the experiences they provide. Thankfully, generative AI has […]

Data privacy has become an increasingly complex subject, especially with the introduction of the California Consumer Privacy Act (CCPA) and similar regulations emerging in other states. Non-compliance with these regulations can result in hefty fines, as seen with Sephora’s recent $1.2 million penalty.   The Growing Need for Consent Management  The proliferation of privacy laws and […]

This is the third and final part of our series in which we’re discussing healthcare’s digital front door — the technologies and strategies you use to engage with consumers throughout their journeys. By now, you are getting the idea that a cohesive content strategy is key for consumers to open your digital front door and […]

When it comes to creating a visually appealing and unique online store, Magento 2 provides a powerful tool: themes. In this blog, we’ll delve into the world of Magento 2 themes, explaining what they are, why they’re essential, and how you can use them to customize the look and feel of your e-commerce site. What […]

Fresh from the latest experimentation and personalization conferences, it’s evident that while artificial intelligence (AI) is the top trend, personalization remains a pivotal factor in your website and native mobile app. Surprisingly, many companies still underutilize this powerful tool. They may experiment with geo-targeting and content tweaks but struggle to see the direct impact on […]

The benefits of composable are multiplied when you use products together. A while back, I showed you how you can leverage content in Content Hub One to drive experiences in Sitecore Personalize. This was a great example of that kind of value as it’s much easier to manage content variants in Content Hub One centrally […]

In the ever-evolving landscape of technology, the future holds exciting promises by enhancing daily use technologies with AI to make them state-of-the-art tools. The future of searching for data is a journey into a more automatized digital world. One of the most promising areas of development is the creation of search tools using vectors and […]

A recent study revealed that 75% of patients in the U.S. don’t trust artificial intelligence and machine learning when it comes to their healthcare. But for medical device manufacturers, the promise of AI is vast, and a growing number of devices are leveraging machine learning to glean deeper insights and improve patient outcomes. In fact, […]

Are you a Healthcare Business Leader stressing over how much you should use AI? Don’t be. I’m certain you have a roadmap with some bodacious goals on them. You want to increase engagement and access to high-quality care and drive down healthcare costs, right? Although AI isn’t a magic wand, we can finally start to […]

Navigating the world is a fundamental aspect of daily life, yet for individuals with cognitive disabilities, it can be a significant challenge. Assistive technologies have made remarkable strides in addressing these challenges, and the WayFinder app stands as a shining example of innovation in this field. In this blog post, we will explore how WayFinder, […]

The hustle and bustle of city life can be overwhelming for anyone, but individuals with cognitive disabilities face unique challenges when navigating urban environments. Innovative technology and assistive tools are essential to ensure that cities are accessible to all. Citymapper, a popular urban mobility app, provides a comprehensive solution for city navigation. In this blog […]