Microsoft Copilot is an AI-powered assistant embedded across the Microsoft 365 ecosystem, designed to enhance productivity, streamline workflows, and empower users with intelligent automation. Built on Large Language Models (LLMs) like GPT-4 and GPT-5, and tightly integrated with Microsoft Graph, Copilot transforms how professionals interact with tools like Word, Excel, PowerPoint, Outlook, and Teams. Microsoft […]
Generative AI
Perficient Named among Notable Providers in Forrester’s Q3 2025 Commerce Services Landscape
We are proud to share that Perficient has been recognized among notable providers in The Commerce Services Landscape, Q3 2025, Forrester’s authoritative overview of 40 global providers authored by Principal Analyst Chuck Gahun. We believe this recognition highlights Perficient’s role as a systems integrator driving innovation across the commerce ecosystem. Why This Recognition Matters We […]
Why Oracle Fusion AI is the Smart Manufacturing Equalizer — and How Perficient Helps You Win
My 30-year technology career has taught me many things…and one big thing: the companies that treat technology as a cost center are the ones that get blindsided. In manufacturing, that blindside is already here — and it’s wearing the name tag “AI.” For decades, manufacturers have been locked into rigid systems, long upgrade cycles, and […]
Perficient’s “What If? So What?” Podcast Wins Gold Stevie® Award for Technology Podcast
We’re proud to share that Perficient’s What If? So What? podcast has been named a Gold Stevie® Award winner in the Technology Podcast category at the 22nd Annual International Business Awards®. These awards are among the world’s top honors for business achievement, celebrating innovation, impact, and excellence across industries. Winners were selected by more than […]
Perficient Interviewed for Forrester Report on AI’s Transformative Role in DXPs
As artificial intelligence continues to reshape the digital landscape, organizations are seeking clarity on how to strategically integrate AI into their digital experience platforms (DXPs). In its latest report, The Impact of AI on Digital Experience Platforms, Forrester explores how DXP vendors are embedding AI agents to streamline experience operations and expand toolsets — from copilots […]
Drupal 11’s AI Features: What They Actually Mean for Your Team
Drupal 11’s AI Features: What They Actually Mean for Your Team If you’ve been following the Drupal community lately, you’ve probably heard about the excitement with AI in Drupal 11 and the new Drupal AI Initiative. With over $100,000 in funding and 290+ AI modules already available, this will be a game changer. But here’s […]
What is Artificial Intelligence (AI)?
Artificial Intelligence (AI) is like teaching computers to think and make decisions like humans. Instead of just following instructions, Artificial Intelligence can learn from data, recognize patterns, and solve problems. The most used Artificial Intelligence types are explained below: Generative AI Generative AI is like an intelligent robot that can create new things — such […]
Improve Hiring: How to Automate Technical Interview Analysis with n8n, Microsoft Teams, and LLMs
The process of hiring developers is fraught with time-consuming tasks. One of the most critical yet tedious tasks is the analysis of technical interviews. Listening to recordings, deciphering transcripts, and standardizing feedback takes hours away from engineering managers and recruiters. What if you could automate this entire process, turning a raw interview transcript into a […]
Q&A: Perficient + WRITER – A Strategic Partnership Accelerating Enterprise AI Adoption
Perficient has officially announced a groundbreaking partnership with WRITER, the leader in agentic AI for the enterprise. This 360-degree collaboration marks a pivotal moment in our AI-first journey, combining WRITER’s powerful end-to-end agent platform with Perficient’s deep consulting expertise to deliver scalable, secure, and transformative AI solutions to the Global 2000. To explore the significance […]
PERFIXION 2025: Powering AI Ideas
The Hyderabad office successfully hosted the first-ever AI-driven Hackathon, Perfixion- 2025, in a historic event that highlights our dedication to innovation and cutting-edge technologies. In addition to showcasing technical prowess, this event served as a strategic exercise in using artificial intelligence to creatively, quickly, and precisely solve real-world business problems. Laying the Groundwork for Innovation: […]
Susan Etlinger, AI Analyst and Industry Watcher on Building Trust
Balancing AI Strategy With Human Wisdom “AI-first” has become a buzzword in executive conversations, but what does it really mean? Is it about using artificial intelligence at every turn, or applying it with intention and purpose? For analyst and researcher Susan Etlinger, it’s clearly the latter. On the latest episode of “What If? So What?”, […]
Live Agent Transfer in Copilot Studio Using D365 Omnichannel – Step-by-Step Implementation
Welcome to Part 2 of this blog series! In Part 1, we discussed the high-level architecture and use case for enabling live agent transfer from a chatbot. In this post, I’ll walk you through the actual steps to build this feature using: Copilot Studio D365 Omnichannel for Customer Service Customer Service Workspace Customer Voice Prerequisites […]