Technology Partners

At Perficient, we don’t just embrace innovation, we engineer it. That’s why we’re proud to share that we’ve achieved Amazon Web Services (AWS) Premier Tier Services Partner status, a milestone that solidifies our position as a leader in delivering transformative AI-first solutions. This top-tier AWS designation reflects the depth of our technical expertise, the success […]

If you wish to launch your Optimizely Configured Commerce site, one of our first steps will be setting up your cloud project. This step is crucial, as it forms the technical backbone of your eCommerce environment and ensures everything starts off on the right foot. Provisioning a cloud project involves setting up and configuring all […]

In Part 1 (Harnessing the Power of AWS Bedrock through CloudFormation / Blogs / Perficient), we discussed what Azure Virtual WAN is and why it’s a powerful solution for global networking. Now, let’s get hands-on and walk through the actual implementation—step by step, in a simple, conversational way. 1.     Creating the Virtual WAN – The […]

What is the Content SDK? If you’re familiar with Sitecore’s JSS SDK and have been building sites using it, you may be wondering why Sitecore has released a new SDK — the Content SDK. Why do we need it, and how does it differ from JSS? Think of it like this:  Can you play football wearing […]

Welcome to Part 2 of this blog series! In Part 1, we discussed the high-level architecture and use case for enabling live agent transfer from a chatbot. In this post, I’ll walk you through the actual steps to build this feature using: Copilot Studio D365 Omnichannel for Customer Service Customer Service Workspace Customer Voice Prerequisites […]

In this section, we focused primarily on generating read-only credentials and how to use them to connect to the database. Generate Database Credentials The Mission Control tool generates read-only database credentials for a targeted instance, which remain active for 30 minutes. These credentials allow users to run select or read-only queries, making it easier to […]

In today’s hyper-personalized digital world, delivering the right message to the right customer at the right time is non-negotiable.  Adobe Commerce is a powerful eCommerce engine, but when coupled with Adobe Real-Time CDP (Customer Data Platform), it evolves into an intelligent experience machine, which is capable of deep AI-powered personalization, dynamic segmentation, and real-time responsiveness.  […]

With the increasing use of AI chatbots, businesses often face one key challenge: when and how to seamlessly hand over the conversation from a bot to a human agent. In this two-part series, I’ll walk you through how we used Microsoft Copilot Studio and Dynamics 365 Omnichannel to build a live agent escalation feature. Part […]

Optimizely Configured Commerce (Spire) is a strong platform for creating content-rich ecommerce sites, especially suited for wholesalers and manufacturers. Alongside powerful e-commerce features like product recommendations and fast ordering, it supports extensive storefront customization with blogs, case studies, forums, and other content types. To build clean, scalable, and maintainable websites on Optimizely Configured Commerce, it’s […]

In today’s fast-moving world of software development, keeping our code clean, secure, and efficient is more important. While manual code reviews are great for catching issues, they can take a lot of time & even then, some problems might slip through. This blog shows how to build a lightweight, automated code review system using AWS […]

Perficient is delighted to announce that Pradeep Jain, Senior Solution Architect, has been honored by Microsoft as a FastTrack Recognized Solution Architect for Power Automate—a distinction reserved for only a select group of global experts. This recognition, conferred by the Microsoft Power Platform product engineering team, celebrates architects who deliver high-quality, enterprise-scale Power Platform solutions […]

In earlier blogs – Why AI-Led Experiences Are the Future — And How Sitecore Stream Delivers Them and Creating a Brand Kit in Stream: Why It Matters and How It helps Organizations, I tried to explore what Sitecore Stream is, how it powers AI-led content management, and how features like Brand Kit and Assist streamline […]