Microsoft

Microsoft Copilot is an AI-powered assistant embedded across the Microsoft 365 ecosystem, designed to enhance productivity, streamline workflows, and empower users with intelligent automation. Built on Large Language Models (LLMs) like GPT-4 and GPT-5, and tightly integrated with Microsoft Graph, Copilot transforms how professionals interact with tools like Word, Excel, PowerPoint, Outlook, and Teams. Microsoft […]

In today’s fast-paced digital workplace, agility, scalability, and collaboration aren’t just nice to have—they’re business-critical. If your organization is still on Microsoft SharePoint On-Premises, now is the time to make the move to SharePoint Online. Here’s why this isn’t just a technology upgrade—it’s a strategic leap forward. 1. Work Anywhere, Without Barriers SharePoint Online empowers […]

Empathy, Resilience, Innovation, and Speed: The Blueprint for Intelligent Healthcare Transformation Forrester’s recent report, Becoming An Intelligent Healthcare Organization Is An Attainable Goal, Not A Lost Cause, confirms what healthcare executives already know: transformation is no longer optional. Perficient is proud to be quoted in this research, which outlines a pragmatic framework for becoming an […]

Modern Healthcare has once again recognized Perficient among the largest healthcare management consulting firms in the U.S., ranking us ninth in its 2025 survey. This honor reflects not only our growth but also our commitment to helping healthcare leaders navigate complexity with clarity, precision, and purpose. What’s Driving Demand: Innovation with Intent As provider, payer, […]

Azure Cosmos DB for NoSQL now supports hybrid search, it is a powerful feature that combines full-text search and vector search to deliver highly relevant and accurate results. This blog post provides a comprehensive guide for developers and architects to understand, implement, and leverage hybrid search capabilities in their applications. What is hybrid search? How […]

How to monitor hundreds of Key Vaults across multiple subscriptions for just $15-25/month The Challenge: Key Vault Sprawl in Enterprise Azure If you’re managing Azure at enterprise scale, you’ve likely encountered this scenario: Key Vaults scattered across dozens of subscriptions, hundreds of certificates and secrets with different expiry dates, and the constant fear of unexpected […]

In Part 1 (Harnessing the Power of AWS Bedrock through CloudFormation / Blogs / Perficient), we discussed what Azure Virtual WAN is and why it’s a powerful solution for global networking. Now, let’s get hands-on and walk through the actual implementation—step by step, in a simple, conversational way. 1.     Creating the Virtual WAN – The […]

Welcome to Part 2 of this blog series! In Part 1, we discussed the high-level architecture and use case for enabling live agent transfer from a chatbot. In this post, I’ll walk you through the actual steps to build this feature using: Copilot Studio D365 Omnichannel for Customer Service Customer Service Workspace Customer Voice Prerequisites […]

With the increasing use of AI chatbots, businesses often face one key challenge: when and how to seamlessly hand over the conversation from a bot to a human agent. In this two-part series, I’ll walk you through how we used Microsoft Copilot Studio and Dynamics 365 Omnichannel to build a live agent escalation feature. Part […]

Perficient is delighted to announce that Pradeep Jain, Senior Solution Architect, has been honored by Microsoft as a FastTrack Recognized Solution Architect for Power Automate—a distinction reserved for only a select group of global experts. This recognition, conferred by the Microsoft Power Platform product engineering team, celebrates architects who deliver high-quality, enterprise-scale Power Platform solutions […]

Introduction: The Evolution from Automation to Intelligence Imagine a world where your software tools don’t just do what you tell them but actually understand what you need and take action on your behalf. That’s precisely where we’re headed with the rise of Agentic AI. To break it down, most automation tools today are rule-based. You […]

Introduction to DevSecOps DevSecOps is the evolution of DevOps with a focused integration of security throughout the software development lifecycle (SDLC). It promotes a cultural and technical shift by “shifting security left,”  integrating security early in the CI/CD pipeline instead of treating it as an afterthought. While DevOps engineers focus on speed, automation, and reliability, […]