Industries

It’s understandable that the pandemic could stretch the strongest of care teams to exhaustion and overwhelm. Yet healthcare organizations (HCOs) were grappling with clinician burnout long before COVID entered the scene. In fact, the importance of clinician burnout – and the dire impacts if not addressed – was formally recognized nearly a decade ago. In […]

Clinical technology has become incredibly advanced, but when it comes to patient experiences, the healthcare industry is lagging behind. We have the technology to clone an organ, yet siloed data is still causing fragmented patient experiences. Despite this, healthcare consumers are demanding that organizations provide experiences personalized to the degree that they have come to […]

I spent much of this week writing our Digital First Industry Position for the Automotive industry. As someone who has been online since the early days of the Internet, sometimes it amazes me that in 2022, we are still talking about Digital First. I had the privilege of creating the first online ads on washingtonpost.com, […]

Sangeetha Nagarajan, lead technical consultant, leads our offshore life sciences team in Chennai, India. I recently connected with her to discuss the things she values most about Perficient’s culture. I discovered how our culture of inclusivity has helped support Sangeetha and her colleagues in Chennai in achieving growth and success. Thanks so much for joining […]

The Scene You’re a rising middle-management executive walking into your NYC office, holding a cup of coffee purchased from a street vendor. Right upon booting up your PC, a message from your largest, most demanding client pops up, stating that they want to send wires to multiple vendors – who, of course, all use different […]

Many organizations are struggling with finding skilled software developers for their development teams. To help increase the number of developers, one of the strategies emerging in the market is low-code platforms. Low-code platforms reduce the need to write code and increase the speed at which applications can be built and deployed. Essentially, low code puts […]

Seeking additional arrows in their quiver against large bank failures, on October 14, 2022, the Federal Reserve Board (FRB) and Federal Deposit Insurance Corporation (FDIC) published an Advance Notice of Proposed Rulemaking (ANPR). The ANPR is intended to solicit public input regarding whether an extra layer of loss-absorbing capacity could improve optionality in resolving a […]

Inflation reached a forty-one-year high in June, and according to the Consumer Price Index, prices have remained elevated. Many are struggling to make their dollars stretch and are looking to their financial institutions for guidance on how to better manage spending and stay afloat financially. Financial firms cannot singlehandedly control inflation, of course, but they […]

Today’s healthcare consumers expect the same quality of digital engagement from their care teams that they experience from organizations in other industries. Forbes reports that “half of healthcare consumers say a bad digital experience can ruin their entire experience with a provider, and about one in four would switch providers for high-quality digital services.” Our […]

I connected with Felicia Johnson, a digital seller at Perficient with experience selling across channels and industries, to discuss what’s happening in the healthcare industry around diversity, equity, and inclusion (DE&I). We also discussed how she promotes these values through volunteer work. I loved hearing about how Perficient is supporting DE&I in the technology industry […]

Customer Service reps are often the first line of contact for retail customers seeking assistance. Providing your teams with efficient and user-friendly ways to interact with those in need of support is expensive. Off-the-shelf solutions often provide unwanted functionality and are cost-prohibitive. On the other hand, building custom solutions takes too long and is extremely […]

Perficient is committed to transforming how the world’s leading healthcare organizations connect with customers and grow their businesses. Phil Nabors, a lead business consultant with decades of experience in IT, is accomplishing just that for our clients. We discussed how his team’s current work, implementing an Amazon Web Services (AWS) analytics and data lake solution, […]