Has your organization been thinking about upgrading your Siebel Clinical Trial Management (CTMS) system to the latest version available, but aren’t exactly sure what the potential benefits an upgrade could bring? With the newest version of Siebel, Innovation Pack 2019 (IP2019), there are some significant updates that bring key features and benefits to end users. […]
Param Singh
Param Singh has been working in the life sciences industry his entire career. As the director of clinical trial management solutions at Perficient, he developed the clinical trial management team to become one of the best in the industry. Param leads a highly skilled team of implementation specialists and continues to build lasting relationships with clients. He has a knack for resource and project management, which allows clients to achieve success. Param has been with Perficient, via the acquisition of BioPharm Systems, since 2008. Prior to joining the company, he guided the clinical trial management group at Accenture.
Blogs from this Author
Life Sciences Companies Can Establish Better Relationships
It used to be that a doctor was a patient’s only touch point for a diagnosis and prescription. Today, patients have many more avenues to get the information they seek, which has led to higher expectations from patients. Fortunately, life sciences companies have the opportunity to understand, educate, and treat patients by successfully engaging them. […]
Addressing Clinical Trial Challenges with Robotic Automation
The success of any given clinical trial depends heavily on the relationship between the sponsors and study sites. This is more important than ever since life sciences and healthcare companies are undergoing a digital transformation. The evolving trend towards patient-centric trials, combined with the introduction of digital technology solutions that improve clinical trials outcomes, means […]
iHelp Lifecycle and Version Control in Life sciences
Previously, I examined how to develop content and implement iHelp. In this final installment I discuss the iHelp lifecycle and control. iHelp comes with a built-in version control system. When you create a new iHelp article, it starts at version 0, with a status of “In Progress.” You then enter and edit the content, testing […]
Administering iHelp and Developing Content in Life Sciences
My previous blog highlighted the useful cases of iHelp. This blog will examine how to develop content and implement iHelp. iHelp is developed and administered through the Administration iHelp screen. The Designer view provides a Java-based workflow editor, which is very much like a simple version of Microsoft Visio. You drag the steps onto the […]
When is Oracle’s iHelp Useful?
Previously, I outlined how iHelp can assist administration. This blog will highlight the useful cases of Oracle’s iHelp. iHelp is useful for tasks of different complexity. You can use iHelp for short data entry-type tasks, like entering a new subject for a site in which you list out the steps and give field descriptions and […]
Oracle’s iHelp Assists Administration
My last blog looked at the end-user benefits that iHelp provides. This installment explores how Oracle’s iHelp can assist administration. iHelp also has plenty of benefits in terms of administration. One of the great parts about this help system is that no back-end configuration needed – no use of Siebel Tools required. You can make […]
[Perspective] Why Pfizer Implemented Oracle CTMS in the Cloud
Many companies in the life sciences industry experience rapid global growth, both organically as well as through merger and acquisition. While growth is, of course, great and welcome, it also comes with some challenges. With respect to clinical operations and clinical trial management, aligning processes can be rather challenging as different parts of the business […]
End-User Benefits of Oracle’s Cloud Siebel CTMS iHelp
Previously, I discussed iHelp and all the assistances it provides. This blog looks at the end-user benefits that Oracle’s Cloud Siebel CTMS iHelp provides. One of iHelp’s key end-user benefits is that the content is available on demand, directly in Siebel – there’s no need to dig through a user manual or even divert your […]
[Perspective] A Cloud CTMS Was a Requirement for Pfizer
While Pfizer’s IT team had been supporting the legacy CTMS and other clinical systems for many years, the company’s current strategy centers on implementing cloud solutions. The reason for this approach is to reduce the burden on internal resources and reduce the need to invest in IT infrastructure. Having different, nuanced processes and decentralized data […]
What is Oracle’s Siebel CTMS iHelp Program?
Previously, I introduced iHelp and how this program can help you work Oracle’s Cloud Siebel CTMS. This blog will analyze with iHelp truly is. iHelp is a context-sensitive, interactive, and highly customizable on-screen help tool. It keeps track of where you are in the system and adjusts content accordingly. It is interactive in that it […]
Real-Time Assistance in Oracle’s Cloud Siebel CTMS with iHelp
Have you ever found yourself stuck on a task in Oracle’s Siebel Clinical Management System (CTMS), or even forgotten how to perform a task altogether? While you may have a comprehensive user guide, it’s probably quite lengthy and cumbersome. Wouldn’t it be nice if Siebel CTMS had a guide built right into the application that […]