Angie ClarkMarketing Manager

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Blogs from this Author

Signal 2019

Twilio Flex Powered by Perficient will be the Buzz at Signal 2019

If you are headed to sunny San Francisco next week for Twilio Signal 2019, get ready for an action-packed adventure of networking, learning and discussions. As you “explore the intersection of technology, innovation, and communications”, you’ll want to check out Perficient’s Visionary Booth (V1) in the expo hall. Our experts will showcase a custom dashboard […]

Azure Cloud Innovations: Key Highlights From #MSInspire2019

This is another post in our blog series from Microsoft Inspire, which took place in Las Vegas earlier this week. Each post has highlighted key takeaways, insights and innovations that are top of mind for our Microsoft practice. Today’s post features an interview with Perficient’s Azure Practice Director, Steve Holstad. Steve discusses the continued momentum […]

Perficient Team Invades Las Vegas for Microsoft Inspire 2019

Microsoft’s annual Inspire partner conference takes place this week in sunny (and super-hot) Las Vegas. Inspire offers partners an opportunity to hear about the latest Microsoft innovations, explore new ecosystem alliances and further develop existing partnerships. Most importantly, Inspire enables our team to discover new and innovative ways to help our clients transform their business […]

Digital Transformation

3 Key Benefits of Integrating Azure Bots with Back-end Systems

In this previous blog post, we discussed 3 ways you can leverage the Microsoft Azure Bot Framework and Bot Service to provide employees within your organization an improved self-service experience. Today, we’ll discuss how these tools provide an integrated environment that seamlessly connects your existing knowledge bases and back-end platforms to your end users – […]

3 Ways to Leverage Azure Self-Service Bots in Your Organization

Today’s workforce is highly mobile, technology savvy and resourceful. It is more critical than ever to provide employees with real-time assistance and support that offers a positive employee experience. To maintain productivity, employees need the ability to do things such as initiate IT tickets or register for HR benefits at their convenience.  They also want […]

How bots can improve health plans' customer-member experience

Top Reasons to Consider Self-Service Azure Bots

By now, if your organization has had conversations about digital transformation, chances are they have included discussions around artificial intelligence such as bots. If not, it may be time to jump start that dialogue. As virtual assistants that can help perform simple, repetitive tasks, such as making a reservation or addressing customer queries or issues, […]

Perficient to Partner with Twilio at Enterprise Connect 2019

In less than a week, more than 6K communications and collaboration professionals will descend on Orlando, Florida to take part in Enterprise Connect 2019. From keynotes and general sessions featuring industry thought leaders to 60-plus conference sessions across nine conference tracks, #EC19 promises a little something for everyone. Enterprise Connect 2019 Conference Tracks With sessions […]

Healthcare bot for call centers during COVID-19 crisis

Perficient Recognized for Twilio Flex Success on Earnings Call

Twilio held their Q4 2018 earnings call earlier this week. No surprise, the company finished their fiscal 2018 on a strong note. Significant revenue gains were propelled by continued growth from both Twilio’s core voice and messaging products, as well as the company’s continued focus on delivering an omni-channel customer engagement platform. Twilio Co-Founder and […]

Enterprise Analytics with Perficient, MicroStrategy & Microsoft

MicroStrategy 2019 officially kicked off this week with some major announcements. Several of these offer new and exciting opportunities for enterprises to leverage business intelligence and analytics in truly transformative ways. Kicking things off on Tuesday, Perficient was proud to be named MicroStrategy’s 2019 North America Partner of the Year. The award recognizes our team’s […]

Healthcare bot for call centers during COVID-19 crisis

Perficient Elevates Twilio to Strategic Partner Status

Perficient is excited to announce that Twilio has been designated a Strategic Partner. This designation comes as our partnership with Twilio continues to strengthen and build momentum. Case in point, following Twilio’s general availability release of Flex in October 2018, excitement for their fully programmable cloud contact center platform has rapidly increased. It’s little wonder, as […]

MicroStrategy Announces Release of HyperIntelligence Analytics

In a whirlwind of activity that included an executive networking lunch and live webcast, Q&A chat hosted by CMO Marge Breya and a ceremonial ringing of the Nasdaq opening bell, MicroStrategy officially unveiled MicroStrategy 2019 on Monday. Touted as the industry’s first and only enterprise platform for HyperIntelligence, transformational mobility and federated analytics, MicroStrategy 2019 promises […]

Top 5 Benefits of Twilio Flex Customer Contact Centers

During Twilio’s Signal developer conference in October, the company announced the general availability of Twilio Flex. Flex is the first fully programmable cloud contact center platform. Largely touted as a platform for innovation in customer service, Flex offers total control to change any layer of the contact center stack and deliver it with the speed […]

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