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Perspectives on All Things Financial Services

Google Says No To Payday Loans

In an effort to protect consumers from “deceptive or harmful products,” Google will begin banning ads for payday loans and related products from its ad platform, as of July 13, 2016. According to the company’s U.K. blog, the ban is for loans in which the borrower is required to repay the full amount within 60 […]

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Replacing Jobs On Wall Street With Robots

There’s lots of talk about the effect that FinTech (or, at least the artificial intelligence (AI) and smart machines it’s producing) will have on jobs in the financial services industry. Here are a couple of examples. In a recent CFA Institute survey, respondents indicated that automated financial advice tools will have the largest impact on […]

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Video Is On The Rise In Banking And Insurance

Efma, a global non-profit organization established in 1971 by banks and insurance companies to foster innovation and drive transformation, and Vidyo, a developer of video collaboration solutions, released a new report that shows there is strong interest in leveraging video among financial services institutions. According to the report, 10% of banks have already deployed a […]

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The Effect Of Anonymous’ Operation Icarus On Financial Services

Anonymous, an international network of hackers, recently pledged to take on the financial services industry in a 30-day cyberattack campaign called “Operation Icarus,” more commonly referred to online as #OpIcarus. While the information about the group’s plan is somewhat spotty, various videos (purportedly, the group’s very own) and news articles indicate that the group is […]

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4 Insights On The Future Of Bank Of America

Bank of America’s Q1 2016 earnings call had a bunch of fascinating information about where the company, and therefore financial services industry, is heading. Let’s start with the company’s financial investments in technology. Brian Moynihan, the CEO, said they continue to invest $3 billion annually on technology initiatives, with a deep focus in those that […]

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Deutsche Bank’s Big IT Plans

IT system consolidations seems to be an ongoing trend in the financial services industry. In March, I shared J.P. Morgan’s plan to shrink the number of IT applications it uses by an overall 25%. Today, the story is about Deutsche Bank, Germany’s leading bank, who has a strong position in Europe and a significant presence […]

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Digital Channels Are Critical To Growth In Financial Services

My colleague, Mark Polly, wrote a post on Perficient’s digital transformation blog that highlighted the current state of digital marketing across various industries, including financial services. An infographic from CMO.com, an Adobe-operated website that offers digital marketing insight for chief marketing officers and senior marketing executives, indicates that digital channels are increasingly influencing product sales […]

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3 Benefits Of Vanguard’s Voice Verification Feature

The next time you call Vanguard, your experience might be very different. One of the world’s largest investment management companies, with more than $3.2 trillion in global assets under management, has implemented voice verification technology. With voice verification, Vanguard can verify your identity simply by the sound of your voice. 

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10 Financial Services And Insurance Leaders You Don’t Want To Miss

  Oracle Industry Connect, the conference designed for executives from a variety of industries, is right around the corner. Like, next week! To those of you planning to attend the event in Orlando from April 11-13, you’re in for a treat. There’s a powerful lineup of speakers who will be discussing the latest trends and […]

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