Posts Tagged ‘UX’

Stop and think about your day. How many times do you interact with someone in a service-based role? Is it your morning coffee? The front desk of your daycare, office, or gym? Did you go out for lunch? Grab the dry-cleaning on the way home? Was it a call to tech support? A trip to […]

More than 16 million people are living with a cognitive impairment in the U.S. That is a lot of people. That means almost all of us know someone with a cognitive impairment. And, for most companies, that means that a number of customers—or potential customers—will have a cognitive impairment. Many people with cognitive impairments are […]

No matter what the function of your website is, the ultimate goal is to deliver the optimal user experience (UX) and increase conversions. Conversion is a little bit of a loose term. There are micro-conversions, macro conversions – and conversions that can differ based on your site purpose. Maybe you’re trying to get someone to […]

At Perficient, we believe Connected Health can transform healthcare delivery, and we have fused together powerful technology consulting, healthcare industry expertise, and insightful agency strategy and creativity to make a Connected Health project successful. We empower patients and consumers to take control of their health by giving them the tools they need to stay connected. […]

As designers, there are a lot of things to keep in mind when creating a site that is accessible to everyone. Jesse Hausler, principal accessibility specialist at Salesforce, touched on these in his post, 7 Things Every Designer Needs to Know about Accessibility. Here are three of my favorite takeaways from his post, along with […]

With SCORE, one of our overriding goals is to minimize the complexity and development effort involved in building Sitecore websites. In most cases, you can use a series of SCORE components to build a complicated UI element, using advanced CSS and JavaScript techniques to completely transform them. One such situation that I recently tackled was […]

In 2017, the twenty-billionth mobile phone will be sold. And last year, U.S. consumers bought $74.93 billion worth of goods and services via mobile devices, up 32.2% year-over-year. While this still only accounts for a quarter of all eCommerce purchases, retailers have taken notice and are investing dollars into their mobile strategies. And this includes […]

Yesterday, I attended an insightful session lead by Andrew Baer, SVP Comms and Media Industry of Salesforce, which covered the business opportunities and the real-world successes of a customer experience transformation in the Communications Service Provider industry. Here are the highlights Core to a positive customer experience is that customers expect simpler experiences. The four […]

In a society where design is everywhere, and we could almost say it rules our lives, UX is a terminology that has been adopted by most Web designers and Design agencies worldwide; but even when it is something most professionals in this area have adopted, a lot of them don’t really know what UX really […]

I conducted my first software usability research sessions in a lab back in 1999 as a graduate student. We had desktops and video cameras set up at different angles to capture participants’ facial expressions as well as their interaction with the system. I took notes by hand. I had a stopwatch to record start and […]

On Saturday February 20, 2016, 57 cities in 28 countries all over the globe celebrated an annual meeting of information architects, content strategists, user experience designers, developers and students. This year’s theme was “Information Everywhere, Architects Everywhere.” The thought is that information is pervasive and it is “architected” by people everywhere whether or not they […]

Being a creative while working at a highly skilled dev firm has provided me a lot of insight on how workflows are changing for the better. The days of building sites from high fidelity compositions are fading fast. Development teams no longer have to wait for “signed off” wireframes and designs before getting started. Content, after all, is […]