Posts Tagged ‘Amazon Web Services’

In blog 2 of our data lakehouse blog series, we discussed how Perficient’s Healthy Lakehouse solution accelerates time and cost to value and can help crack the code to success in delivering solutions. Next, we’d like to share some real-life examples of projects and solutions we’ve executed with our clients. These charts show just a […]

In this article, we’re going to explore how to deploy an AWS serverless infrastructure capable of storing and releasing data through typical actions (transcription, call recording, sending SMS through messaging services, etc.) taken in Twilio.    Twilio’s Role in AWS  Twilio, in a nutshell, provides a solution for contact centers that need to leverage caller […]

In part 1 of our blog series, we talked about driving ROI in healthcare with data analytics modernization. In this blog, we will discuss accelerating time and money to value with the Perficient Healthy Lakehouse. Through past implementations, Perficient has learned a lot about what adds time, effort, and cost to healthcare data & analytics […]

Amazon Elastic Container Service (ECS): It is a highly scalable, high-performance container management service that supports Docker containers and allows to run applications easily on a managed cluster of Amazon EC2 instances. Cluster: Amazon ECS cluster is basically a logical grouping of tasks or services. All these tasks and services run on infrastructure that is […]

According to a cross-industry study by MIT and Databricks, only 13% of organizations deliver on their data strategy.  Now, as we all know, healthcare organizations, especially providers, have been through a lot over the last few years, and this doesn’t make delivering on their data strategy any easier. This is why we ask ourselves daily: […]

Amazon Connect offers OpenSearch as a service that can be used in a contact center to build reporting dashboards that supervisors can use to review agent activity and availability, agent performance and status, inbound and outbound calls, SMS, chats, and much more. In this blog, I will walk through how OpenSearch integrates and how it […]

Perficient is committed to transforming how the world’s leading healthcare organizations connect with customers and grow their businesses. Phil Nabors, a lead business consultant with decades of experience in IT, is accomplishing just that for our clients. We discussed how his team’s current work, implementing an Amazon Web Services (AWS) analytics and data lake solution, […]

For healthcare payers, performance bonuses and analyst recommendations are dependent on external scoring by government agencies, regulators, and other third-parties. When our large Midwestern payer client’s customer satisfaction scores began to decrease due to unsatisfactory first-call resolution, inaccurate data, lack of omnichannel capabilities, and inaccurate billing information, the organization realized it needed a plan to […]

AWS CloudWatch monitors AWS resources and your applications on AWS. AWS resources such as EC2 instances, RDS databases, load balancers, etc., can be monitored in real-time with CloudWatch. The CloudWatch service allows you to collect and track metrics, monitor log files, set alarms, and automatically react to changes in AWS resources. It automatically provides latency, […]

Perficient is excited to announce our achievement in Amazon Web Services’ (AWS) Migration and Modernization Competency for AWS partners. This designation recognizes Perficient as an AWS partner that has demonstrated technical proficiency and customer success automating and accelerating customer application migration and modernization journeys. AWS launched the Migration and Modernization Competency to allow customers to […]

Using Boto 3, you can integrate your Python application, library, or script with Amazon S3, Amazon EC2, Amazon DynamoDB, and more. Key Features of Boto3 Resource APIs. Up-to-date and Consistent Interface. Support for Python 2 and 3. Waiters. Service-specific High-level Features. Resource APIs Boto 3 has two distinct levels of APIs. Client APIs provide a […]

Healthcare business teams are often forced to navigate multiple systems to find the data they are looking for. Once they track down that data – if they even have self-service access to it – questions of data integrity and reliability come into play. Organizations struggle to eliminate the data silos and unlock shared understandings and […]