Technical

A white-hot topic in the car rental industry is mobility. It’s no secret that more people are relying on ride-sharing services like Uber and Lyft, as well as car-sharing services from companies like Zipcar. In fact, a report published by Certify, a provider of expense management software, states that “ride-hailing accounted for 68% of the […]

In an economy working to build consistent and predictable growth, there is uncertainty impacting all stakeholders within the supply chain. Just as your company is likely facing pressure to reduce Operating Expenses (“OpEx”), your suppliers are living in the same ecosystem with similar challenges putting pressure on their profits. When the supply chain is asked […]

Mario Greco, CEO of Zurich Insurance Group, one of the world’s largest insurance companies, sat down with CNBC following the release of the company’s Q4 2017 earnings. He shared his views on how the industry is doing as a whole, as well as how Zurich is maintaining its leadership position in such a competitive environment. […]

Top Salesforce Updates You Need to Know Einstein, Lightning & More: What’s New in Salesforce Sales Cloud in Summer ’18 Top 5 Jaw-Dropping Salesforce Communities Summer ’18 Enhancements Why is Data Security Important to Me? Running an Integrated ABM Campaign in 5 Steps Connecting to Salesforce in Outlook Perficient’s Award-Winning Partnership with Salesforce What Organizations […]

Digital innovation continues to disrupt industries at lightning speed. Today’s organizations are transforming their entire business – from strategy to operations, technology to culture – to better deliver value to their customers. We’ve compiled the top 10 trends leaders needed to know when it comes to their digital transformation journey. In this 10-week blog series, […]

Why Application Programming Interfaces (APIs)? Digital transformation is center of strategy for many organizations. Every organization has unique challenges to implement their digitalization given their existing IT platforms, Legacy systems, cloud adoption.  APIs (Application programming interfaces) provides way for many to integrate, connect & innovate old-new IT platforms, and capture data from various sources. Nowadays, […]

If you listen closely to industry executives, you’ll note that many of them typically hone in on several key strategic initiatives. Naturally, there’s a crossover between them, and each one can affect the other. Operational performance or operational reliability is one. Customer satisfaction, customer loyalty, or brand strength is another. Last but not least are […]

The Salesforce Summer ’18 Release promised a focus on delivering “more personalized and integrated customer journeys while enabling your team to work smarter with new levels of data insights across your Salesforce Org.” Let’s see what’s new! What’s New in Salesforce Sales Cloud in Summer ’18 For the Salesforce Service Cloud, this means the introduction of many […]

There is always contention for IT funding, especially with the increasing requirements for digital solutions and to incorporate emerging technologies such as block chain, predictive analytics and artificial intelligence into the more traditional IT application portfolio. As a result, provider organizations are constantly looking for ways to lower IT support costs.  In the past that […]

Everyone in business knows: if you’re too late to the game, your competitors can overstep your position and take away market share. But it can be incredibly challenging to determine the right time to pivot and focus on the trends that may completely transform an industry. Enterprise Holdings, Hertz Global Holdings, Avis Budget Group and […]

For each of the technical work streams involved in a company’s Part 370 response, requirements will need to be defined and vetted with key stakeholders across the organization, as well as potentially with regulators. We have extensive experience creating business, functional, and technical requirements across a number of different companies in the financial services space. […]

The airline industry is scrutinized by passengers and analysts alike, mostly for two reasons. One, many people take one or more flights a year and have personal experiences that leave lasting impressions. Two, the industry’s economic impact is unprecedented. According to the Federal Aviation Administration (FAA), “Aviation accounts for more than 5% of our [United […]