Integration + IT Modernization

In my prior post, A Short Experiment with the Amazon Connect User API, I created an Express web application to explore using the Amazon Connect User API. Since then, Amazon has released new API methods for updating contact attributes and viewing queue metrics. In this post, I update the Express app to demo these new methods. […]

This is a quick guide to decompose a user story. There are lots of resources that explain methods to decompose a user story. In this case, there is a parallel with Perficient Denver office lunch time learning session. This is not rocket science, but rather, a quick guide to facilitate a forum. Therefore, use this article […]

Healthcare providers need to create useful, not to mention required, reports and they need to perform complicated analysis. To do that effectively requires bringing disparate information from multiple operating systems together. The goal… find opportunities to improve patient care and lower operating costs. To accomplish this, operational data has to be extracted and integrated. Integrating […]

Marketing Automation (MA) is the effort to better manage [online] marketing channels. Mark Polly calls out a 2014 Frost & Sullivan Report to say MA will be a $1.9B industry by 2020. And Marisa Lather explains some ways to get your MA going the right way. Marketing Automation vs CRM The classic “purchase funnel” is a […]

When redesigning your public facing website whether you are a healthcare provider or payer, there are a number of key factors to consider on where to focus your efforts to ensure you’re giving consumers-patients-members the best digital experience. As it only takes about 0.05 seconds[1] for users to form an opinion about your website that determines whether […]

The OneStream XF Workflow Engine is one of my favorite design components in the platform. It leads the users to a centralized working panel and protects them from the complex technical concepts of the system through the entire work cycle. First of all, the workflow tasks are not limited to having users input and review […]

There is a growing challenge for clinicians in oncology. As new clinical trial studies emerge and medical literature is published, it is nearly impossible to stay on top of all the latest cancer care data due to the proliferation of new information, and it is increasingly more difficult to align a patient’s unique factors to […]

In the realm of healthcare, artificial intelligence (AI) and cognitive computing continue to gain momentum, and they have the potential to revolutionize healthcare. In fact, Forrester predicts that 70% of enterprises are anticipated to implement AI in 2018. Furthermore, 25% of enterprises are predicted to supplement point-and-click analytics with conversational interfaces. This growth means that […]

When Salesforce acquired MuleSoft earlier in 2018, the Perficient team couldn’t help but smile. We not only have an expert Salesforce team, but also a dedicated API practice that specializes in MuleSoft that we’ve brought in for work with clients like this major leading beverage company, OneAmerica, and Ameren. Here are a few key articles […]

Out of the box Microsoft Flow does not currently support getting the members of a SharePoint group. This makes it difficult to utilize existing groups that outdated SharePoint Designer Workflows would use. This leaves two options for a flow creator, A) create a custom list to track approvers, or B) set static emails in the […]

Everyone in the industry is talking about the differences between Oracle Enterprise Performance Management Cloud and OneStream XF – the latter was created by the inventors of Oracle Hyperion Financial Management and Oracle Hyperion Financial Data Quality Management (formerly Upstream Software). The blog post will address the data integration options of each solution. Oracle Enterprise  […]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, including: Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Generally speaking, we review release notes at the beginning of each month for the previous month. On occasion, there are no new releases and, therefore, nothing to review; however, […]