For the last couple of years, Sitecore XM Cloud has been looming over the horizon with the promise of faster deployments, better security, interoperability, scalability… but until Sitecore Symposium earlier this month, there was little to no information about what it actually offered marketers and strategists. Whether this was the result of poor messaging or […]
Strategy and Transformation
OneStream: A Simple Guide to Building Reports and Dashboards Part 2 of 3
For those unfamiliar with OneStream’s reporting capabilities, the two most often used ways to view data in a user-friendly manner are Cube Views and Dashboards. This will be a three-part series that shows how you can create a simple Cube View, Dashboard and how to make them dynamic. Part 1 – How to Build […]
OneStream: A Simple Guide to Building Reports and Dashboards Part 1 of 3
For those unfamiliar with OneStream’s reporting capabilities, the two most often used ways to view data in a user-friendly manner are Cube Views and Dashboards. This will be a three-part series that shows how you can create a simple Cube View, Dashboard and how to make them dynamic. Part 1 – How to Build […]
Getting Started with ServiceNow – Performance Analytics
Why Performance Analytics? It is crucial for an organization to have reliable and efficient services. However, such services are not always easy to use and may not have the visibility, alignment, and reporting that you are looking for. With the help of ServiceNow’s performance analytics, you can quickly and effectively make decisions with pre-built KPIs […]
The Three Levels of Listening
Communication is the key to solving problems. Being an active listener is very different from ordinary interactions, and it’s an important skill for all leaders. Knowing how to listen to the people who turn to you in need will improve your bonds and increase a team’s productivity. Listening is not the passive act we usually […]
Reduce IT Cost and Risk Using ServiceNow – Technology Portfolio Management
As organizations continue using technology building blocks from different vendors, it becomes quite tedious to manage and keep track of various technologies. If technologies are not updated periodically, and timely with different versions/models, they eventually turn into a liability to key business functions and products. The underlying technologies of the business applications used in your […]
Business Benefits and Adoption of ServiceNow GRC
What is GRC? GRC is an acronym for Governance, Risk, and Compliance. Per ServiceNow’s definitions, Governance: The frameworks of an organization’s activities and whether they are aligned with business objectives. Activities include processes, structures, and policies that are meant to manage and monitor company activities. Risk: A sustained process of addressing risks, mitigating risks through […]
Do it on Purpose: Intentionality
Have you ever said, “We should do this,” …and then you don’t? That is a lack of intentionality. Being Intentional Comes Easy to Some, Hard for Others The differences in people are beautiful – life would be boring otherwise. If you’ve read results from a personality test, you know each personality has its benefits (things […]
Agile Sitecore Training – Part 1 of 3
Agile Sitecore Training – Part 1 of 3 Introduction This post is the first in a series discussing applying agile practices to training for Sitecore products. Over the past few years, I have been uncovering different ways to deliver training. To help people retain what is taught, I want to deliver in a way that […]
[Podcast] What If Intuition and Data Could Hold Hands? An Interview with Will Stacy
In this episode, Jim talks with Will Stacy, Chief Marketing & Digital Officer at GM Financial, about how to approach leadership in the face of massive disruption and how a culture of mentorship makes a world of difference in how an organization grows and evolves. We’d love to get your feedback on a “white noise” […]
Natural Language Search. Is It The Future?
What do your customers crave from your brand? It’s simple – Personalization. The Next in Personalization 2021 Report from McKinsey reveals that personalization matters more now than ever with 71% of consumers expecting companies to deliver personalized experiences. One way you can demonstrate customer intimacy and personalization is with search. And not just your average […]
Part 1: What is Embedded Finance?
This blog marks Part 1 of our Embedded Finance Blog Series and will introduce the overarching concept of embedded finance, setting us up to discuss embedded payments, embedded lending, and embedded insurance (all of which fall under the embedded finance umbrella) in future blogs. Embedded finance is the “embedding” of payment or banking software into […]