Platforms and Technology

In the digital age, providing exceptional customer engagement is key to improved customer satisfaction and loyalty. Oracle Engagement Cloud, which combines Oracle’s leading sales and service capabilities, delivers cutting-edge features that support timely high-touch, high-value customer interactions. Customers can receive 24×7 knowledge and support through a digital device of their choice, and a through a […]

Our client is a leading healthcare provider with 13 clinical departments, each with multiple entities and varying degrees of complexity. They implemented Hyperion Planning in 2012 and experienced significant growth since then as a result of expansion into the community and in their main campus. There was a growing need to provide the executive office […]

Current transaction processing requires trusted intermediaries to store assets, verify the legitimacy and solvency of each party in a transaction, validate each asset being transacted, complete the transfer of ownership of the asset, and record the transaction in a centralized ledger. Once a transaction is initiated, the initiating party has no visibility of each stage […]

What if your website knew whether your visitors had opened the last email offer you sent them? What if you could trigger an email offer to customers featuring the top products they viewed on your website? What if you could see the important interactions that customers had taken on your website, right alongside their sales […]

We were recently at SpringOne Platform, Pivotal’s annual user conference which brings together cloud and development practitioners. At the event, Pivotal released new updates to their Cloud Foundry (PCF) PaaS platform, including new support for serverless computing, containers, and an application store. The new additions promise to help developers accelerate their transition to the public […]

The marriage of traditional customer communication channels like phone calls and emails with modern, digital channels such as social media, mobile apps, and AI bots has created new opportunities and venues for customers to interact with businesses. This increase in customer touchpoints can lead to more sales and brand loyalty, but it also gives businesses […]

Process inefficiencies are a regular part of healthcare, brought on by changing systems, needs, and electronic health record (EHR) requirements. Additionally, the need for clean data, platform, and integration also have led to the rise of new solutions on the market. This was the challenge of a leading EHR firm, which was looking to part […]

To truly understand regular expressions, you have to actually use them. A lot of people who use regular expressions (regex) don’t care to understand how they work; they just Google one that looks like it might work for them, throw it in there, and hope for the best. I don’t know how it works, it […]

Blockchain is not a new technology; it has been available since the introduction of bitcoin in 2008. However, alternative applications in financial services have not yet achieved a critical mass of acceptance. There are some reasons for this, including the following. Regulatory Approval There is currently no legal framework that regulates the application of blockchain technology […]

Amazon Web Services revealed some banner achievements and announcements in Las Vegas last week, revealing numerous infrastructure, cloud, and development tools that will further innovation in 2018. Over two days, CEO Andy Jassy and CTO Werner Vogels dazzled the crowd with customer case studies, new products, and innovative concepts. Vogels’ keynote is embedded below. With […]

Despite its bad rap and its esoteric nature, the black-magic voodoo science of regular expressions intrigues me. Few things in web development grip me like regex does. And somehow, like magic, like the magic of regex itself; I become “the regex guy.” Weekly, sometimes daily, I get asked to help write a regex. I, of […]

It looks like mobile has already taken the biggest piece of the Internet pie. But according to some recent research by Perficient Digital, desktop still wins in some important categories. In this episode of our popular Here’s Why digital marketing video series, Perficient Digital’s Eric Enge explains why we shouldn’t ignore desktop visitors, while at […]