Customer Experience and Design

Splunk is a powerful platform designed for searching, monitoring, and analyzing machine-generated data via a web-style interface. It captures, indexes, and correlates real-time data in a searchable repository, from which it can generate graphs, reports, alerts, dashboards, and visualizations. It’s designed for anyone who wants to gain insights from their data without the need to […]

In this tutorial, we’ll explore how to achieve Vue.js Location Autocomplete by integrating the Google Maps Places Autocomplete API with a custom Geo Location component. We’ll walk you through each step to set up the Vue.js Location Autocomplete feature, manage user input, and bind it to Vue’s v-model for smooth two-way data binding. Prerequisites for […]

In this blog post, we’ll develop a Custom Select Picker using Vue.js, TypeScript, and jQuery. This article will teach you how to use Vue.js to create a custom select-picker component. Select-pickers are adaptable user interface elements that let users select from a list of alternatives in numerous ways. We’ll improve this component by adding more features […]

In this installment of the UX in Universal Design Series, we focus on the transformative impact that Universal Design and accessible healthcare have on patient experience and health outcomes. By integrating Universal Design principles and focusing on usability, health systems can create inclusive environments that meet the needs of all patients, particularly those with physical […]

One of the most widely used website development platforms in the world is the open source Drupal content management system (CMS). Drupal allows for easy creation and maintenance of any website, thanks to its numerous features, capabilities, and advantages. Drupal appeals to a wide range of stakeholders as it also makes it simple to distribute […]

 Broad changes are underway in energy and utilities organizations, many influenced by trends from other sectors. These shifts are pushing companies in utilities and oil and gas to rethink their approaches, creating new cross-industry dependencies and consumer interactions. Working to Accommodate Changing Consumer Behaviors Energy companies are responding to evolving consumer behavior. In utilities, […]

As an Optimizely expert, I eagerly anticipate this time of year due to the exciting Optimizely events happening worldwide. These include Opticon, the main conference for customers, the Optimizely OMVP Summit, a developer meetup, and the Optimizely Hackathon. During these events, we learn about new product releases and discover innovative ways to drive success for […]

In the rapidly evolving healthcare landscape, technology and assistive devices have emerged as critical components in making healthcare more accessible for individuals with physical disabilities. In this installment of the UX in Universal Design Series, we will explore how these innovations improve the usability of health systems, enhance patient experiences, and foster more inclusive care […]

A rabbit hole Recently, I was learning about some new Adobe software, and came across the line of code import Theme from “@swc-react/theme”. This quickly dropped me into the web development education rabbit hole… A quick search shows me that “@swc-react/theme” is React Wrappers for Spectrum Web Components. Another search shows that Spectrum Web Components […]

For more than a decade, Salesforce CEO Marc Benioff has championed the concept of shoshin—a “beginner’s mind” that allows for continuous innovation and reinvention. As the company now embarks on its “hard pivot” to Agentforce, this philosophy takes on new relevance.   Agentforce isn’t just an extension of Salesforce’s AI capabilities—it’s a reimagining of what AI […]

Designing health systems that are inclusive for individuals with physical disabilities is crucial for ensuring equal access to healthcare. Despite progress, many healthcare environments still present significant challenges for these patients. In this installment of the UX in Universal Design Series, we will explore the challenges faced when designing for physical disabilities and highlight the […]

UX in Universal Design Series: Key Principles of Usability for Physical Disabilities in Health Systems In healthcare, accessibility and usability are essential to ensuring that all patients, including those with physical disabilities, receive equal care. For individuals with physical disabilities, navigating healthcare facilities and interacting with medical devices can pose significant challenges. This is where […]