Zach Zalowitz recently joined Perficient as a Principal within our Order Management (OM) practice, bringing more than 15 years of experience in omni-channel supply chain solutions and hands-on experience with a focus on retail apparel and consumer packaged goods. We sat down with him to discuss his experience and thoughts on all things OM. Can […]
Customer Experience
Creating Great Medical Devices Digital Experiences for Baby Boomer Audiences
By 2030, the last of the 73 million baby boomers will cross the threshold into Medicare eligibility. Many of us have a somewhat dated view of the 65-plus population, but these folks aren’t your grandma’s grandma. Boomers may have grown up in an analog-world, but they have been steadily riding the technology wave ever since. […]
Keeping Sitecore Content Authors Happy and Productive
“I hate Sitecore.” As a developer, I have heard that many times. But it’s usually not true. It was probably not organized, configured, or explained logically. Or the dev team never took the time to see the post-launch care through the eyes of the non-dev team that was going to inherit this system. Sitecore is […]
An Introduction: Generative AI Use Cases for the Financial Services Industry
What is Generative AI? Generative Artificial Intelligence, or generative AI, is a categorical or descriptive term ascribed to algorithms using machine learning to create or “generate” new content. Generative AI ingests data and understands guidelines incredibly well. Therefore, businesses across industries are optimistic about the many ways it can help save them money and create […]
Why TikTok’s Newly Announced Ecommerce Business Is a Big Deal
TikTok – a Chinese social media platform where users can watch and create short video content – has cornered social media over the last few years with an estimated 834 million monthly users worldwide in 2023 and more growth expected in the coming years. With that in mind, TikTok now has plans to launch a […]
Exploring Categories and Characteristics of Disabilities and Associated Barriers
Welcome to our new series where we embark on a journey to deepen our understanding of disabilities and their associated barriers. In today’s rapidly evolving world, it is essential to foster an inclusive environment that respects and accommodates the needs of all individuals, regardless of their abilities. By shedding light on the categories and characteristics […]
How Can Regional Insurance Carriers Harness the Power of AI?
In today’s rapidly evolving technological landscape, artificial intelligence (AI) has emerged as a game-changer for various industries. One such industry that will be forced to utilize AI solutions to gain a competitive advantage is the regional insurance carrier industry. By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, […]
3 Digital Experience Tips UK Healthcare Leaders Need to Know
Proactive private healthcare providers, insurers, and medtech firms in the UK are thinking about how to ease care experiences for their constituents. Yet this journey becomes all the more complicated as individuals move back and forth between private sector healthcare and the National Health Service (NHS). These unique economic and social aspects of the UK-based […]
OEMs: Put Customers in the Center of the Automotive Experience
In the new world of automotive – where advanced technologies like generative AI personalization, connectivity, autonomous driving, subscriptions, electrification, and more are taking over – customers have new preferences and demands that OEMs and dealers must address. Ultimately, success will come when the customer is put at the center and asked what they want. The […]
Theoretical Models of Disabilities: Part 7 –Understanding the Charity Model of disability.
In our journey towards fostering inclusivity and understanding, it is essential to explore various models of disability. One such model that has drawn both criticism and debate is the Charity Model of Disability. In this blog post, we will delve into what the Charity Model entails, its historical context, and the implications it has on […]
Controlling the Narrative: How Financial Services Institutions Can Stay Ahead of Reputational Risk
The trust placed in financial services organizations by clients, investors, and stakeholders is not only a reflection of reliability but also a significant driver of business success. But, as one of the most regulated and notoriously untrusted industries, the financial services industry is among the most vulnerable to being impacted by negative digital media, driving […]
Theoretical Models of Disabilities: Part 3 – Understanding the Biopsychosocial Model
In our previous blog post, we explored the medical model and social of disabilities and their limitations in fully capturing the complex nature of the disability. Today, we delve into another prominent theoretical framework called the biopsychosocial model. Developed by George L. Engel, this holistic approach recognizes that disability is not solely determined by medical […]