Customer Experience

In today’s highly competitive retail landscape, providing exceptional customer experiences is paramount to success. Customers now demand seamless interactions across multiple channels, personalized services, and real-time access to product information. To address these evolving expectations, IBM has developed the Sterling Next Generation Store Engagement solution, a powerful platform that helps retailers transform their in-store experiences […]

In a world that is increasingly digital, accessibility for all is an essential aspect of inclusivity. While we often discuss visual impairments and the importance of designing for them, hearing disabilities are equally significant. Millions of individuals worldwide experience hearing impairments, and it is crucial to recognize their needs and provide equal opportunities to engage […]

In today’s digital world, accessibility is no longer an afterthought but a necessity. As technology continues to advance, it becomes crucial to ensure that individuals with visual disabilities can fully participate and engage with digital content. One of the key tools that enable inclusivity for visually impaired users is screen readers. In this blog post, […]

In our previous blog post, we explored the concept of landmarks and the significance of correct markup for web accessibility. Building upon that knowledge, in this post, we will delve into the importance of landmarks for screen readers and how they play a crucial role in promoting inclusivity and ease of use for individuals who […]

In the realm of digital accessibility, landmarks and correct markup serve as the backbone of an inclusive and user-friendly web experience. By understanding the significance of landmarks and implementing them with proper markup using  HTML and ARIA (Accessible Rich Internet Applications), we can ensure that websites and applications are accessible to all individuals, regardless of […]

Introduction In today’s competitive business landscape, sales teams face numerous challenges in maximizing their efficiency and productivity. To overcome these obstacles, organizations are turning to advanced technologies to streamline their sales processes and improve customer experiences. One such powerful solution is Coveo for Salesforce, an innovative tool that revolutionizes sales efficiency and empowers sales teams […]

In the digital era, web accessibility is a fundamental aspect of ensuring inclusivity and equal access to information for all users. Headings and screen readers play crucial roles in creating accessible web content. In this blog post, we will explore what headings are, what screen readers are, the importance of headings for screen reader users, […]

In the realm of digital accessibility, headings play a crucial role in creating an inclusive and user-friendly experience for individuals with disabilities. In this blog post, we will explore the importance of heading levels for assistive technology and their significant impact on promoting inclusivity and ease of use for all users. Let’s delve into the […]

In our quest for inclusivity and accessibility, leveraging the power of assistive technology is essential. HTML, the fundamental language of the web, provides a versatile toolkit for integrating assistive technology features seamlessly into digital experiences. In this blog post, we will explore practical ways in which HTML can be harnessed to enhance accessibility and empower […]

In our ongoing exploration of assistive technologies, we have witnessed the remarkable advancements that have revolutionized accessibility for individuals with disabilities. Today, we shift our focus to cognitive assistive technologies, an innovative field that aims to enhance digital accessibility for individuals with cognitive impairments. These technologies play a crucial role in empowering individuals to navigate […]

Most OEMs today consider loyalty a priority in their playbooks. This focus makes sense on a lot of levels, especially given the changing shopping preferences of consumers and the wide array of choices available. These choices extend well beyond the brand, model, type of ownership, and the question of EV vs. ICE. Today, we are […]

Welcome back to our ongoing series on assistive technologies! In our previous post, we began our exploration of these incredible innovations and their impact on the lives of individuals with disabilities. In this second part, we will continue our journey, shedding light on additional types of assistive technologies that have revolutionized accessibility and independence. From […]