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Artificial Intelligence

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Exploring the Future of React Native: Upcoming Features, and AI Integrations

Introduction With over 9+ years of experience in mobile development and a strong focus on React Native, I’ve always been eager to stay ahead of the curve. Recently, I’ve been exploring the future of React Native, diving into upcoming features, AI integrations, and Meta’s long-term vision for cross-platform innovation. React Native has been a game-changing […]

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Perficient Earns AWS Premier Tier Services Partner Status and Elevates AI Innovation in the Cloud

At Perficient, we don’t just embrace innovation, we engineer it. That’s why we’re proud to share that we’ve achieved Amazon Web Services (AWS) Premier Tier Services Partner status, a milestone that solidifies our position as a leader in delivering transformative AI-first solutions. This top-tier AWS designation reflects the depth of our technical expertise, the success […]

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PERFIXION 2025: Powering AI Ideas

The Hyderabad office successfully hosted the first-ever AI-driven Hackathon, Perfixion- 2025, in a historic event that highlights our dedication to innovation and cutting-edge technologies. In addition to showcasing technical prowess, this event served as a strategic exercise in using artificial intelligence to creatively, quickly, and precisely solve real-world business problems. Laying the Groundwork for Innovation: […]

Wisw Susan Etlinger Blog

Susan Etlinger, AI Analyst and Industry Watcher on Building Trust

Balancing AI Strategy With Human Wisdom  “AI-first” has become a buzzword in executive conversations, but what does it really mean? Is it about using artificial intelligence at every turn, or applying it with intention and purpose? For analyst and researcher Susan Etlinger, it’s clearly the latter.  On the latest episode of “What If? So What?”, […]

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Live Agent Transfer in Copilot Studio Using D365 Omnichannel – Step-by-Step Implementation

Welcome to Part 2 of this blog series! In Part 1, we discussed the high-level architecture and use case for enabling live agent transfer from a chatbot. In this post, I’ll walk you through the actual steps to build this feature using: Copilot Studio D365 Omnichannel for Customer Service Customer Service Workspace Customer Voice Prerequisites […]

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AI: Security Threat to Personal Data?

In recent years, AI chatbots like ChatGPT have gone from fun tools for answering questions to serious helpers in workplaces, education, and even personal decision-making. With ChatGPT-5 now being the latest and most advanced version, it’s no surprise that people are asking a critical question: “Is my personal data safe when I use ChatGPT-5?” First, […]

AI

AI’s Hidden Thirst: The Water Behind Tech

Have you ever wondered what happens if you ask AI to create an image, write a poem, or draft an email? Most of us picture “the cloud” working its magic in a distant location. The twist is that the cloud is physical, real, and thirsty. Data centers require water, sometimes millions of gallons per day, […]

Agentic Analytics

From Self-Service to Self-Driving: How Agentic AI Will Transform Analytics in the Next 3 Years

From Self-Service to Self-Driving: How Agentic AI Will Transform Analytics in the Next 3 Years Imagine starting your workday with an alert not from a human analyst, but from an AI agent. While you slept, this agent sifted through last night’s sales data, spotted an emerging decline in a key region, and already generated a […]

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Live Agent Escalation in Copilot Studio Using D365 Omnichannel – Architecture and Use Case

With the increasing use of AI chatbots, businesses often face one key challenge: when and how to seamlessly hand over the conversation from a bot to a human agent. In this two-part series, I’ll walk you through how we used Microsoft Copilot Studio and Dynamics 365 Omnichannel to build a live agent escalation feature. Part […]

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Automated Code Review with AWS Bedrock and Lambda

In today’s fast-moving world of software development, keeping our code clean, secure, and efficient is more important. While manual code reviews are great for catching issues, they can take a lot of time & even then, some problems might slip through. This blog shows how to build a lightweight, automated code review system using AWS […]

Value Based Care Digital Transformation

Why Value-Based Care Needs Digital Transformation to Succeed

The pressure is on for healthcare organizations to deliver more—more value, more equity, more impact. That’s where a well-known approach is stepping back into the spotlight. If you’ve been around healthcare conversations lately, you’ve probably heard the resurgence of term value-based care. And there’s a good reason for that. It’s not just a buzzword—it’s reshaping […]

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Mastering GitHub Copilot in VS Code

Ready to go from “meh” to “whoa” with your AI coding assistant? Here’s how to get started. You’ve installed GitHub Copilot. Now what? Here’s how to actually get it to work for you – not just with you. In the blog Using GitHub Copilot in VS Code, we have already seen how to use GitHub […]

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