With the increasing use of AI chatbots, businesses often face one key challenge: when and how to seamlessly hand over the conversation from a bot to a human agent. In this two-part series, I’ll walk you through how we used Microsoft Copilot Studio and Dynamics 365 Omnichannel to build a live agent escalation feature. Part […]
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Frontend Standards for Optimizely Configured Commerce: Clean & Scalable Web Best Practices
Optimizely Configured Commerce (Spire) is a strong platform for creating content-rich ecommerce sites, especially suited for wholesalers and manufacturers. Alongside powerful e-commerce features like product recommendations and fast ordering, it supports extensive storefront customization with blogs, case studies, forums, and other content types. To build clean, scalable, and maintainable websites on Optimizely Configured Commerce, it’s […]
Automated Code Review with AWS Bedrock and Lambda
In today’s fast-moving world of software development, keeping our code clean, secure, and efficient is more important. While manual code reviews are great for catching issues, they can take a lot of time & even then, some problems might slip through. This blog shows how to build a lightweight, automated code review system using AWS […]
Perficient’s Pradeep Jain Named Microsoft FastTrack Solution Architect for Power Automate
Perficient is delighted to announce that Pradeep Jain, Senior Solution Architect, has been honored by Microsoft as a FastTrack Recognized Solution Architect for Power Automate—a distinction reserved for only a select group of global experts. This recognition, conferred by the Microsoft Power Platform product engineering team, celebrates architects who deliver high-quality, enterprise-scale Power Platform solutions […]
Managing Projects in Sitecore Stream: From Brainstorm to Delivery
In earlier blogs – Why AI-Led Experiences Are the Future — And How Sitecore Stream Delivers Them and Creating a Brand Kit in Stream: Why It Matters and How It helps Organizations, I tried to explore what Sitecore Stream is, how it powers AI-led content management, and how features like Brand Kit and Assist streamline […]
Agentic AI using Azure AI Foundry and Power Platform
Introduction: The Evolution from Automation to Intelligence Imagine a world where your software tools don’t just do what you tell them but actually understand what you need and take action on your behalf. That’s precisely where we’re headed with the rise of Agentic AI. To break it down, most automation tools today are rule-based. You […]
AI-Driven Smart Tagging and Metadata in AEM Assets
Managing digital assets, such as images, videos, documents, and creative files, is at the core of any modern content marketing strategy. But as content libraries grow, manually tagging and organizing assets becomes inefficient and error prone. That’s where Adobe Experience Manager (AEM) Assets, combined with the AI power of Adobe Sensei, brings a game-changing solution: […]
End-to-End DevSecOps in CI/CD Pipelines: Build Secure Apps with Sast, Dast and Azure DevOps
Introduction to DevSecOps DevSecOps is the evolution of DevOps with a focused integration of security throughout the software development lifecycle (SDLC). It promotes a cultural and technical shift by “shifting security left,” integrating security early in the CI/CD pipeline instead of treating it as an afterthought. While DevOps engineers focus on speed, automation, and reliability, […]
Microsite Architecture in Optimizely Spire
Spire CMS (part of Optimizely Configured Commerce) offers a microsite architecture that makes it easy to run multiple branded mini‑sites (or “micro‑experiences”) under a single platform. Here’s how it works. Domain‑based microsites You can host multiple microsites using unique domains like company.com, microsite2.company.com—each one behaves like its own site. Using paths like com/microsite1 is not supported, as […]
How to Write Media Queries in Optimizely Configured Commerce (Spire)
Media queries are essential for modern websites. They enable responsive design by allowing your site or UI to adapt seamlessly across different device sizes. In this blog, we’ll explore how to implement media queries in Optimizely Spire and how to update or customize breakpoints to suit your design needs. Let’s get started! Setting Up Breakpoints […]
Adobe Solutions for Manufacturing Marketers Navigating 5 Key Trends
In the face of economic uncertainty, shifting buyer expectations, and rapid technological change, manufacturing marketers must evolve to stay competitive. LinkedIn’s 2025 B2B Manufacturing Buyer Research highlights five key trends that define this transformation. By leveraging AI-powered Adobe tools, marketers can meet these challenges head-on and build future-ready brands. Trend 1: Future-Proofing Through Innovation What’s […]
Acquia Source: What it is, and why you should be learning to use it
Meet Acquia Source Acquia Source powered by Drupal is Acquia’s SaaS solution to streamline building, managing, and deploying websites at scale, representing a fundamental shift in how organizations approach digital experience creation. This innovative platform combines the power of Drupal with a modern component-based architecture, delivering a unique hybrid approach that bridges traditional CMS capabilities […]