Microsoft

Across industries, contact centers struggle to maintain pace with concerns, questions, and urgent needs surrounding COVID-19. This reality holds especially true for healthcare payers and providers serving on the front lines, helping to save lives and communicate ever-evolving resources and instructions to the public. Contact centers are especially struggling in the following ways: Heavy call […]

A helpful but often overlooked feature in Teams is the ability to take meeting notes. Meeting notes in Teams gives you an easy place to capture and share notes before, during, and after a Teams meeting. In this blog post, I’ll give you a quick rundown on how you can start utilizing meeting notes in […]

With the concerns around COVID-19 (coronavirus) outbreak, many companies have been instructed to work from home (WFH) to stay safe and avoid any exposure. As a result, Microsoft has recently added a 6-month Office 365 E1 Trial (which includes Microsoft Teams). In this article we’ll discuss exactly what an E1 gets you in terms of […]

If you’ve had a chance to check out my “Ins and Outs of Guest Access” blog series, you may already know how to control guest access in your environment. However, what if you want to allow guest access for most groups, but have other groups where you want to prevent guest access? This is where […]

Nowadays, many companies are migrating their data to a cloud storage solution rather than on a physical server. Utilizing the cloud has been an increasingly popular solution over the past few years. The advantages of using cloud storage over physical storage include cost-effectivity, always-on availability, increased security, increased mobility, and more. One popular cloud solution […]

When planning to implement Teams within your environment, governance and compliance should be at the forefront of your planning process. This means that protecting your organization’s data without hindering their ability to collaborate should be of utmost importance. Sensitivity labels will give you the ability to classify and regulate access to sensitive content created during […]

Between the Friday lunches, table tennis tournaments, golf outings, collaborative work environment, and so much more, our Atlanta-based colleagues have become both a close-knit community and a wonderful place to work. Perficient is a Top Workplace in Atlanta This week, The Atlanta Journal-Constitution recognized what our Atlanta colleagues already know and named Perficient as one […]

In a digital-driven world, many organizations strive to build a digital workplace. While no single platform or technology makes up the digital workplace, modern intranet plays a huge role. A digital workplace is focused on the user as the center of the experience. It facilitates communication, collaboration, and productivity and allows users to work more […]

Hello and welcome back to part 2 of “The Ins and Outs of Guest Access in Teams” blog series. It’s been a little over a month from the first blog post so let me just bring you up to speed on what we discussed in the first blog. Last time, we discussed what Guest Access […]

Hello again, and welcome back to part 2 of the “Creating Retention Policies for Microsoft Teams” blog series. Last time we discussed at a high level what retention was, and how it works within Microsoft Teams. This time, we’ll discuss where exactly your data is stored. So let’s start things off by showing you a […]

As you can probably predict from the title of this article, we’ll be covering the weird predicament you’ve gotten yourself into when renaming a channel in Teams and what you may be seeing (or possibly not seeing) after making this change. Let’s start things off by taking a look at a team and channel in […]

One of the most difficult concepts to understand within Teams is guest access. This is because guest access requires that you make changes not only in Teams, but also within Azure AD, Office 365 Groups, and SharePoint. No need to worry though, I’m here to walk you through all the in’s and out’s of guest […]