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IBM

5 Takeaways to Improve AI Adoption in 2019

Perficient’s Nico Frantzen, Senior Technical Architect for AI solutions, sat down with IBM’s cloud team for a podcast to discuss AI solutions and what you can do for successful AI adoption. Here are five takeaways that you can apply to your enterprise adoption in 2019. 1. You don’t need large amounts of data to start […]

IBM

IBM Fills Gaps with Red Hat, Also Creates Internal Competition

Since the news broke about the Red Hat acquisition by IBM, there has been no shortage of articles analyzing the move, predicting its outcomes, and delivering judgments on the deal. But what about the perspective of the software developer, architect, or IT leader who has to make decisions about which capabilities to leverage from these, now […]

Go-To-Market Strategy in the Clouds

I’ve embarked on a new journey with Perficient. After more than four years as part of the management consulting team, I am now responsible for launching our go-to-market (GTM) strategy for our firm’s cloud services. One of my first projects focuses on our partnership with Platform-as-a-Service (PaaS) providers like Pivotal Cloud Foundry and Red Hat […]

Health Insurance Leader Innovates with Red Hat OpenShift

The healthcare industry has undergone a series of recent changes driven by healthcare reform and evolving consumer expectations. In response to these changes, a leading health insurance organization needed to find ways to continue growing within the industry. Specifically, it sought a modern application platform to help drive innovation and improve the velocity of application […]

IBM Acquires Red Hat, Gains a Competitive Edge

On Sunday, IBM announced its acquisition of Red Hat. Red Hat is the world’s leading provider of open source cloud software. The $34 billion deal is one of the largest acquisitions in the history of the U.S. tech industry. With this price tag comes a clear indication of the importance cloud services play in digital […]

Red Hat Honors Perficient as Rising Star Partner of the Year

We are proud to announce that Red Hat has chosen Perficient, a Red Hat Premier Partner, as the winner of its Rising Star Partner of the Year Award. The announcement was made yesterday at the Red Hat North America Partner Conference, taking place October 9-11 in National Harbor, Maryland. Red Hat is the world’s leading […]

IBM Watson Assistant for Customer Service Call Center

Transform Customer Service with Watson Assistant

Millennials have become the largest group of consumers in the United States. And organizations should take note. This shift has introduced the consumer market with a generation of people who are more digitally connected and more demanding than ever. Consumers expect an unprecedented level of 24x7x365 customer service and many enterprises are failing to meet […]

healthcare journey map

Artificial Intelligence Expedites Clinical Trial Matching

There is a growing challenge for clinicians in oncology. As new clinical trial studies emerge and medical literature is published, it is nearly impossible to stay on top of all the latest cancer care data due to the proliferation of new information, and it is increasingly more difficult to align a patient’s unique factors to […]

Configuring WS Security Using X.509 Token in IBM Integration Bus

Introduction : Web Service Security can be implemented in IBM Integration Bus (hereafter called IIB) application using any of the following token types: Username Username and Password SAML assertion Kerberos Ticket LTPA Certificate X.509 Certificate This blog provides how to configure Policy Sets and Policy Set bindings for implementing WS-Security in IIB message flow using […]

Data Science Model Presentation

Quick Tips on How to Sell Your Data Science Model

During a five-week IBM training program, I learned a few things about how to sell data science models that I’d like to share it with you. The program was explicitly designed to educate and familiarize IBM’s business partners on how to expand relationships with clients; an introduction to emerging tools; and a glimpse into IBM’s future so […]

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Take Heed or Risk Being Out of Support: IBM FileNet ECM Upgrade

IBM released a new version of FileNet Content Manager, version 5.5, and will end support for all previous versions. Users will need to either upgrade their ECM infrastructure by April 30, 2019, purchase extended support, or risk losing support. You may be thinking, “That’s a little less than a year away. I’ve got time.” But […]

Cognitive virtual agent improves customer service satisfaction

Hang Up on IVR and Switch to a Cognitive Virtual Agent

If your call center is still relying on an interactive voice response (IVR) system, then you may not be delivering the customer service your consumers expect (Millennials in particular). Customers are becoming more digitally connected than ever. And with this hyper-connectivity comes their demand for unprecedented levels of 24x7x365 customer service. Customers want to engage […]

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