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Previously, I discussed what home health programs (HHP) are. In this blog I analyze the major players in the HHP. State Authority & Participation The Center for Medicare Services (CMS) oversees the Health Home Program, but each state has a Health Home Authority that creates and manages its HHP. States are required to follow the […]

Previously, I discussed life science subject screening and how robotic process automation can assist. This next installment of the series dives into robotic process automation (RPA) fixing mistakes in clinical data entry. Dirty clinical data is one of the most costly aspects of clinical trials. Not only does the review and clean-up slow down time […]

First day at Sitecore Symposium is a wrap, and it was a good one! We are excited to announce that tomorrow we will be presenting with our client Orrick, Herrington & Sutcliffe (“Orrick”), an international law firm, about their award-winning Sitecore intranet system implementation. The presentation will take place during Sitecore Symposium, happening now in […]

Provider organizations are increasingly looking to digital solutions to provide a superior patient experience. Our digital health trends guide looks at five key, interrelated digital health trends impacting healthcare providers. Understanding these trends will help you navigate technology investments and transform data into powerful knowledge that can both enhance the patient experience and position your […]

Data ethics and security have been around a long time – as long as data. Constantly evolving. But, continued tech advancement has made a profound impact. So, data security and data ethics is more important than ever. 1. Magnified Relevance Tech has enabled an exponential increase of data. We know this. The more data, the […]

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we introduced our Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share unique insights on their areas of expertise. Understanding […]

Many enterprises set out with good intentions to transform their organizations with AI, but fail to deliver without a strong AI Strategy in place.  A game plan that overlooks business requirements and scalability often sets AI journeys up for disappointment and turn leadership off to future investments. But you don’t have to let your past […]

I like seeing patterns across domains. Consider machine learning models and employees. Both models and people can be appraised. What is an employee appraisal? Employee “performance appraisal has three basic functions: (1) to provide adequate feedback to each person on his or her performance; (2) to serve as a basis for modifying or changing behavior […]

Previously, I discussed artificial intelligence (AI) and the benefits it can have when transforming retirement services. In this next post, I look at call center optimization and how AI provides an in-depth look into financial advice. Call Center Optimization Call centers are a necessary evil for financial services organizations, and none feel the pain more […]

We are continuing to see the big financial services firms catching up and in some cases leapfrogging other industries in their use of digital content and artificial intelligence to gain customers and loyalty. UBS recently announced many enhancements to its equity compensation plan services and digital platform, alongside access to personalized advice from a UBS […]

We frequently see a consistent pattern with the challenges many healthcare providers and payers face which prevents them from implementing a first-class Find a Doctor (FAD) digital experience. These typically fall into the below groups: Displaying lengthy bulleted lists of information that are not essential to the decision-making process which results in difficult to read […]

The following is the sixth blog in a series about why businesses are moving to the cloud to modernize and improve business performance. Cloud’s capabilities are far reaching and impact the whole business. While many have heard of the speed and agility that cloud enables and the innovation that allows, cloud’s capabilities go beyond that. […]