Industries

I think about the early ATMs now and then. No one knew the “right” way to use them. I imagine a customer in the 1970s standing there, card in hand, squinting at this unfamiliar machine and hoping it would give something back; trying to decide if it really dispensed cash…or just ate cards for sport. […]

Perficient was one of two vendors to receive above-average customer feedback. We are proud to announce that Perficient was recognized among only 11 vendors included in The Forrester Wave™: AI Technical Services, Q4 2025, and that we received above-average customer feedback relative to other evaluated vendors. Per Forrester’s report, Perficient was identified among “key significant […]

In the rapidly expanding realm of cloud computing, Amazon Web Services (AWS) provides the infrastructure for countless businesses to operate and innovate. But with an ever-increasing amount of data, applications, and workloads on the cloud protecting this data poses significant security challenges. As a firm’s data, applications, and workloads migrate to the cloud, protecting them […]

The days of measuring marketing success by impressions and engagement are over, especially in financial services. Today, marketing leaders are being asked to do more than build brand awareness. They’re expected to drive top-line growth.  According to Adobe’s report, “State of Customer Experience in Financial Services in an AI-Driven World,” 90% of financial services marketing leaders say they’re now expected to directly contribute […]

I was at the Healthcare Interactive Conference (HCIC) this past week. I like this conference because it retains a “learning” approach to sessions. By that I mean, keynotes and the conference breakout sessions address interesting topics and help inform you about what has been successful and how healthcare organizations address ongoing trends. It’s less about, […]

Healthcare leaders face a critical mandate: deliver seamless, patient-centered experiences while boosting efficiency and measurable outcomes. Lasting transformation happens when strategy, data, technology, and experience converge—and Rochester Regional Health’s recent recognition proves what’s possible. We’re proud to share that our work with Rochester Regional Health earned two 2025 eHealthcare Leadership Awards and the Sitecore Digital […]

In speaking recently with my current co-worker Amanda Estiverne-Colas, who serves as Director and Head of Payments Practice at Perficient, Amanda shared with me statistics she had provided to her audience at the 2025 GULF AML Forum, an annual conference for anti-money laundering (AML) professionals in the financial services industry and government. The statistics, which I found both fascinating and scary, included:  Phishing attacks have surged by 4,151% just since ChatGPT’s […]

A second recognition underscores the urgency of consumer-centric transformation in healthcare. Healthcare providers and insurers face mounting pressure to deliver affordable, convenient, and digitally enabled care. Our award-winning research reveals that digital front door strategies are now essential for meeting healthcare consumer experience expectations. Organizations that fail to adapt risk losing trust, loyalty, and revenue. […]

In financial services, trust has always been foundational. But today, it’s being redefined, not by brand reputation or policy language, but by how customers experience speed, control, and transparency in real time.  According to Adobe’s report, “State of Customer Experience in Financial Services in an AI-Driven World,” 96% of financial services executives say customers value […]

We’re proud to announce that Perficient has been named a 2025 CRN IoT Innovator, a prestigious recognition that celebrates solution providers leading the way in delivering impactful Internet of Things (IoT) solutions in the enterprise market across industries. This honor underscores our commitment to helping clients bridge the gap between the physical and digital worlds […]

We’re excited to announce that Perficient has been named a 2025 Salesforce Partner Innovation Award winner in Financial Services! This recognition highlights our commitment to helping financial institutions modernize with AI, data, and Salesforce-powered experiences. “The Salesforce 2025 Partner Innovation Awards celebrate the achievements of partners who are redefining industries and delivering exceptional customer experiences […]

We’re proud to announce that we’ve been honored with a Silver w3 Award in the Emerging Tech Features – AI Utility Integration category for our work with a top 20 U.S. utility provider. This recognition from the Academy of Interactive and Visual Arts (AIVA) celebrates our commitment to delivering cutting-edge, AI-powered solutions that drive real-world […]