Steve Gatto

Blogs from this Author

How to Better Serve Your Clients with Automated Fulfillment Systems

The goal of each business is to meet and exceed customer expectations by accurately fulfilling orders even when against extreme demand. Many organizations choose to fulfill with at least one manual rules-based approach based on factors like proximity. While this may seem like an ideal solution, there are automated supply chain methods companies can implement […]

Helping Businesses Thrive with Order Management During a Pandemic

COVID-19 has taken businesses by surprise and impacted every single industry. However, we’ve seen that having an order management system (OMS) has given some companies a leg up in avoiding supply chain disruption and continuing to run smoothly during this crisis. Surviving the COVID Crisis and Overcoming Supply Chain Disruptions The most critical takeaway businesses […]

Istock 532305959 1 E1571323001477

IBM Sterling Supply Chain Suite: A Win for Global Supply Chains

IBM recently announced its IBM Sterling Supply Chain Suite. While the announcement encompasses its supply chain offerings, supply chain business, and supply chain brand, the underlying theme embraces the vision of the future – one based on an open, integrated supply chain platform. Reading into the announcement, IBM is further establishing the fundamental definition of […]

Crafts

Crafting a Better Customer Experience with JOANN

In the day and age of digital, an excellent customer experience online is essential. But shifting to a digital experience strategy means different things for different organizations. Our client JOANN Stores is a noteworthy example of a retailer utilizing new technologies to improve the overall customer experience. Subject matter experts from the Perficient Digital Commerce […]

Combining Skills and Experience for a Better Perficient

Our Perficient colleagues share how they live and breathe our core values. Here, Steve Gatto, Partner Specialist, shares with us how it is the people within Perficient that truly make it stand out among our competitors. Here at Perficient it’s all about the people. It’s the people and what these people represent from the skills […]

Digital Disruption & B2B Customer Experience

Technological disruption has and will continue to put pressure on traditional retailers and those businesses directly servicing consumers to meet and exceed relentless expectations. This digital disruption is also noticeably impacting the traditional B2B customer experience (CX). Businesses which have historically sold to other businesses are increasingly transforming to optimize support for self-service. In many cases, […]