Natalie Dresner – Associate Marketing Coordinator

Twilio’s biggest conference is going virtual this year. SIGNAL 2020 kicks off September 30 and features breakout sessions, keynote speakers, and technical training classes led by industry experts. Joining an awesome lineup of speakers including President Barack Obama and Bill Nye are our own Christine Livingston and Curtis Swartzentruber. About Our Session Christine Livingston and […]

As you navigate the current landscape, providing a personalized and superior customer experience is more important than ever before. Successful leaders recognize that communicating with customers effectively can be the difference between standing out or losing a customer to a competitor – especially now. Join us for a discussion about how cloud-based contact centers can […]

Digital transformation requires flexibility and efficiency along with confidence in the security, governance, and support structures of your public cloud strategy. Whether migrating legacy applications, modernizing apps via cloud-native development, or embracing container orchestration, AWS and Red Hat provide the platforms, services, and support required for trusted transformation at scale. Join us for a Red […]

In a digital-driven world, many organizations strive to build a digital workplace. While no single platform or technology makes up the digital workplace, modern intranet plays a huge role. A digital workplace is focused on the user as the center of the experience. It facilitates communication, collaboration, and productivity and allows users to work more […]

Last year Microsoft announced plans to retire Skype for Business Online in July 2021. While that may sound far away, now is the time to start planning your Microsoft Teams migration. Whether you have 250 users or 250,000, the requirements and steps to ensure a successful Teams migration are the same.  Our upcoming webinar, Skype […]

Twilio is bringing the future of communications to over 20 cities this year with the Twilio Engage Roadshow – and we are proud to sponsor Engage Toronto November 7th! What to Expect from Twilio Engage + Superclass Engage is perfect for developers, product managers, technologists and digital innovators alike to enhance their knowledge and gain […]

Gartner recently published their annual Hype Cycle for the Digital Workplace report. The report explores emerging technologies gaining acceptance and consideration as Digital Workplace strategies within various industries such as: Cloud Office Microapps Intranet as a Service This year, Gartner mentioned Perficient as a Sample Vendor in the Intranet as a Service category. But, what […]

Imagine this: your company launches a sales promotion. Customer contact revs up higher than expected, and the phones are ringing off the hook with customer calls. Your customer care team is working hard to address each call in a timely manner, but volume is too high to efficiently maintain. Most businesses have experienced a situation […]

Last week, our content center team partnered with Amazon Web Services (AWS) to provide a comprehensive Amazon Connect Immersion Day for users in Kansas City. Taking You from “What If” to “What Now” The Amazon Connect Immersion Day events empower organizations to unleash the full potential of their AWS services. The goal of the event […]