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Transform Customer Service with Watson Assistant

Millennials have become the largest group of consumers in the United States. And organizations should take note. This shift has introduced the consumer market with a generation of people who are more digitally connected and more demanding than ever. Consumers expect an unprecedented level of 24x7x365 customer service and many enterprises are failing to meet […]

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Maximo Utility Working Group (MUWG) Spring in Houston

It’s a beautiful time to be in Houston this week, nice temps, not overly humid and an awesome time to learn more about IBM Maximo and other capabilities. Today and tomorrow are the actual conference with additional training options Thursday. Today opened up with a positive and informative few general sessions kicking off with a […]

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Supply Chain and Business Operations Next Disruption

Anyone thirsty and near Denver, CO, on May 8, 2018? How about a cold brew and some details about how you too can transform your supply chain / business operations and disrupt your industry with Blockchain? To set your company apart from the others, you’ll need to operate in an integrated customer focused ecosystem. Suppliers […]

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IBM Think: The AI Powered Marketing Landscape

Gerry Murray, Research Director at IDC, presented on the AI Powered Marketing Landscape in the cloud. He presented a “lay of the land” of AI-powered marketing providers in their first-ever MarketScape on Artificial Intelligence in Enterprise Marketing Clouds. Gerry focuses on the Marketing Technology Research practice.  He takes a use case approach which is great because […]

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IBM Think: AI For Good, Global Challenges and Visual Recognition

At IBM Think 2018, Shantenu Agarwal, Lead Offering Manager for Visual Recognition and Donna Dillenburger, IBM Fellow, spoke on using AI for Good, Addressing Global Challenges with Visual Recognition. They highlighted a variety of ways in which IBM teams use visual recognition to combat issues around sustainability and fraud. AI and Social Good Statistic: 1.2 […]

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IBM Think: The Future of Watson Conversation

IBM Think 2018 speakers Brian Loveys and Vivian Lee outlined the upcoming roadmap for Watson Conversation. It’s all part of the Watson Conversation Service, which you can embed in a wide range of sites and apps. Highlights from the session:  Today Have had Watson Conversation and Watson Virtual agent. They are being merged into one […]

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Join Us April 3rd for Answers to the Hype about Blockchain

Blockchain was 2017’s technology buzzword of the year, and for good reason. Blockchain technology has the potential to radically alter enterprise business models through cost reduction and increased operational efficiency. But many organizations are finding blockchain to be as confusing as it is promising. Join us for our webinar on Tuesday, April 3, from 1:00 […]

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The Best Sessions You’ll Find at IBM Think 2018

I might be a little partial to the subject considering these six sessions are from my Perficient peers. We also have a large booth (#550 right once you enter the doors). I hope the sessions below are of interest to you. I found something cool today; log into the event from the website, find the […]

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Webinar Optimize Fleet Maintenance Performance with IoT 2 of 2

Do you have Maximo? Do you have a fleet of assets (cars, trucks, vans, ambulances, etc)? Are you looking for a better way to maintain asset performance using Internet of Things (IoT)? This second webinar in the series valuable to you too. With the cast of speakers, there should be a wealth of information and […]

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Webinar Suggestions to Transform Your Fleet Management 1 of 2

Do you have Maximo? Do you have a fleet of assets (cars, trucks, vans, ambulances, etc)? Are you looking for a better way to manage them? This webinar may just be the information you’re looking for. With the cast of speakers, there should be a wealth of information and knowledge sharing… Not only is this […]

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5 Reasons to Spend Time in Las Vegas and Attend IBM Think

Many of you may might recall a similar event, until so recently called Pulse or even InterConnect from previous years. This year IBM has enhanced the conference to include even more, but no mention of steak knives (sorry, I couldn’t resist). The date has changed a little since previous years, but it’s still most likely […]

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Interest In AI And Cognitive Is Rising In Pharma

Artificial intelligence (AI), cognitive computing, and machine learning are becoming more common in the industry. The need to scour and analyze large sets of data is giving life sciences companies new intelligence that would never have been realized before. The technology is making a big impact on healthcare decisions and patients. When it comes to […]

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What’s New with IBM Maximo 7.6.0.9 & Have You Upgraded Yet?

I’m sure the social world is exploding with “upgrade now” messages and for reasonably good reason. The end of support for IBM Maximo versions 7.5 and earlier is April 2018. You can click here for details and additional links from last year when IBM first announced the end of support. Last I spoke with IBM […]

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You’re Planning to Adopt IoT, But What Mobile Device Do You Use?

In today’s constantly changing and mobile world, the only constant is change, right… Within all these changes comes some cool new stuff. Well, IBM and Samsung have put together something very neat that many Maximo clients have asked me about.  “What device should I use to go mobile?,” they ask. Well, the answer may just […]

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IBM Maximo 7.6.0.9 Work Centers – Quick Demonstration

Spreading the news to the larger audience to include the rest of y’all that weren’t able / didn’t attend the IMUG last year. We started with a brief presentation of the new Work Centers capabilities (Work & Inspections) and now would like to include the latest update. IBM improved the capabilities in the new release […]

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Why Don’t Drivers Care about Their Vehicles / Trucks?

Hopefully this doesn’t apply to anyone and pardon my assumption. While on a conference call this morning, I happened to look out the window and watch something that’s proven not very shocking. A delivery vehicle, not FedEx, not UPS, but another large carrier just did a three point turn in front of the window; except […]

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Trend Tuesday: Machine Learning Adoption Gains Steam

Artificial intelligence has arrived, according to a recent survey by ServiceNow. According to their data, nearly 90 percent of the 500 CIOs they surveyed across 11 countries and 25 industries are at least dabbling with machine learning, with 53 percent calling it an area of strategic focus for their companies. Most poignant within the survey […]

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5 More Reasons You Should Use Watson Content Hub

IBM Watson Content Hub (WCH) is a cloud-based content management system (CMS) which allows you to manage and publish full website experiences or deliver headless content to your web and mobile experiences. In November, I published 5 reasons you should use Watson Content Hub.  As promised, here are 5 more reasons you should use Watson […]

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What I’m Looking Forward to at IMC Today

Today is another great day at IMC 2017. Action-packed RAP sessions throughout the morning and additional subjects in the afternoon. I’ll mention a couple examples and then we hope you’re able to stop by our booth #406 to say “hello.” Yes, the vendor booths are open today with lots of things to learn about and […]

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Join Us at IMC 2017 to Talk Asset Management and IoT

For those who may have partaken in the charity golf this morning before the 32nd annual International Maintenance Conference (IMC), I hope you had a great time and shot well. Then again, I believe it’s more about the networking and charity support than beating your “buddy,” right? Or was it… IMC opens to day at 5pm for […]

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