Posts Tagged ‘patient portal’

In today’s digitally savvy world, consumers-patients-members expect to interact with healthcare organizations across a number of mobile devices whilst on the go, just as they do with organizations across other industries. As a result more and more healthcare providers and payers are leveraging mobile apps to connect with consumers-patients-members to make their services more accessible […]

Once again we have compiled our trends guide for healthcare providers and this year the top 5 healthcare provider trends in 2017 focus on the importance of leveraging the power of data. These trends will help identify and prioritize technology investments in order to transform data into powerful knowledge that can enhance the patient experience […]

How healthcare can use the leading customer experience platform to deliver the ideal patient experience. If you are in the healthcare business – data, and how it is utilized, is likely something you face weekly. For that matter, you may have even read some of our own Healthcare Industry Trends. Healthcare is rich with patient data, […]

We are all aware of the enormous impact Government regulations have had on healthcare and while they are in place to improve healthcare, in some cases they may be hindering progress. For example, to meet Meaningful Use requirements healthcare providers must provide electronic health records to their patients and for most organizations the vehicle for […]

  We have compiled a list of the top 10 healthcare content assets of 2015. If you haven’t downloaded these valuable information assets you may want to do it now. Check them out below:   #10. Guide – 7 Features of a Market-Driven Patient Portal As healthcare reform and transformation advances, providers will seek new […]

When it comes to patient portals most provider organizations are focused on meeting the Meaningful Use requirements rather than creating a patient portal that truly engages their patients. While healthcare organizations have been making steady progress towards Meaningful Use (MU) Stage 2 attestation, the lack of patient engagement continues to be problematic. Creating a patient […]

  Let’s face it: The web is one of the most powerful tools available to life sciences companies for connecting with patients and physicians. The more empowered patients become to act as their own advocate, the more they search the web for information. The busier physicians become, the less time they have for pharmaceutical reps, […]

Most industry changes leading to patient data access came by way of Meaningful Use. In the future, changes in the patient portal market will be driven by a series of marketplace dynamics. What does the market think of patient engagement? For the answer to this question it is best to refer to a report by […]

There was a lot of talk about Healthcare and Patient Portals in 2014.  Health insurance exchange portals started to mature a little bit with healthcare.gov finally coming on line.  The Affordable Care Act requires providers to provide access to medical records for patients and many have looked to implement patient portals. Looking back, here are […]

Eugene Sefanov has a nice post on the value of a patient portal for those who use a specialty drug or drug device.  He goes into some detail on the possible use cases with that kind of portal.  I like the approach  he takes.  Just being prescribed a drug doesn’t mean you are going to […]

In a recent chat with the VP of a large health system, I learned what keeps him up at night. His organization, like many across the nation, has invested mountains of time and money in Meaningful Use Stage 2. Like most health systems (all but 11% says research groups like KLAS) they chose to invest […]

CIO.com has an interesting article about why patient portals just aren’t popular.  I think the author, Brian Eastwood, gets some things right but also misses some key reasons or challenges.  Here’s what he got right. Adoption just isn’t very high. No one is using the patient portals that are out there. Doctors don’t use portals………….and […]