Posts Tagged ‘Order Management’

Blockchain engineers

B2B Supply Chain Imperative: Forrester + Perficient’s Perspective

Modern B2B customers have come to expect the same level of service, transparency, and customer service that they receive as consumers in their personal lives. But delivering that kind of experience requires a comprehensive approach to supply chain management, from technology investments to extensive data management integration. Perficient Digital’s order management experts, Pawan Gupta and […]

Angry Customer

A Christmas Carol of a Terrible Customer Experience

As we approach the holidays, I’m reminded of Charles Dickens’ A Christmas Carol, and how Ebenezer Scrooge came to see the light after three ghosts showed him the impact his actions had on himself and those around him, and how he could save his soul and improve the lives of others if he changed his […]

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IBM Sterling Supply Chain Suite: A Win for Global Supply Chains

IBM recently announced its IBM Sterling Supply Chain Suite. While the announcement encompasses its supply chain offerings, supply chain business, and supply chain brand, the underlying theme embraces the vision of the future – one based on an open, integrated supply chain platform. Reading into the announcement, IBM is further establishing the fundamental definition of […]

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3 Reasons Why You Need an Order Management System

Personalized order orchestration services have organizations re-examining the fulfillment cycle, and it’s imperative to be agile in supporting both B2C and B2B customers and their expectations. An order management (OM) solution can help you deliver that exceptional experience, improve internal performance, and streamline processes to be more efficient. Streamlined for Synergy The OM system is […]

Meet Perficient Digital Commerce & DX Experts at IBM Think 2019

Perficient is sponsoring IBM Think 2019, which is happening in San Francisco February 12 – 15th.  We are excited to have a booth (Booth #320), but even more excited to be contributing to so many incredible thought leadership sessions on the topics of commerce, digital experience and order management. Several of our experts’ speaking engagements […]

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A Proper OMS: The Key to Successful Selling on Marketplaces

A lot of companies, whether they’re a B2B a B2C seller, have the inclination to sell their products on digital marketplaces such as Amazon, Overstock, and eBay. By selling their products on these platforms, organizations are able to grow their revenue outside of traditional selling channels. This is especially beneficial for companies with very niche […]

Leveraging Cloud Order Management To Increase Order Visibility

Be honest…are you tired of the amount of effort it takes just to look at your basic queue of Sales Orders? We all know the drill… Download file “X”, upload that to internal system Y, then run macro Z to produce something that can actually be used by most of the organization. It just seems […]

Improve Business Processes with Order Management Cloud [Webinar]

According to IDC, by 2019, 50% of manufacturing supply chains will have benefited from digital transformation, with the remainder held back by outdated business models or functional structures. Improving business processes is a top supply chain priority, especially in a digitally enabled world. If you’re looking to modernize your supply chain by making a move […]

The Importance of Omni-Channel Order Management for e-Commerce

Ninad Minelkar from Perficient presented a case study at IBM Amplify about Omni-Channel Order Management at National Geographic.  National Geographic is a global organization which provides 11,000 grants to scientists and do global outreach to 450 million people in 171 countries.  They send out 25 million catalogs per year as part of their commerce. National […]

Amplify 2015: How Urban Outfitters Delivered Superior Experience

  Urban Outfitters worked with Perficient to implement IBM Sterling multichannel fulfillment system and the result has been superior customer service. Jas Singh with Urban Outfitters and Subroto Majumdar with Perficient presented this case study titled “Ensuring Successful Order Management Implementation” at IBM Amplify today. Urban Outiftters is an apparel retailer with annual revenue of […]