Business intelligence isn’t always about the facts. Don’t get me wrong, there will always be a place for dashboards and BI reports. Making business decisions without them is unimaginable so we all appreciate SQL based business intelligence systems with star schemas that point to meaningful fact values. One of the many lessons learned from the […]
Posts Tagged ‘Management Consulting’
Marriage of DevOps and ITIL
DevOps is more of a philosophy or way of working than it is a formal framework or standard. Nevertheless, the approach deserves merit, as it goes to the core of tension in most IT organizations—the need to be responsive to business change while maintaining a stable, highly available IT infrastructure, and delivering quality services that […]
5 Ways to Transition from Purchasing to Procurement
Perficient’s supply chain team works daily with large companies to define P2P processes related to development and maintenance of large asset intensive infrastructures (e.g. Communications, O&G, Energy). Speed to production and continuous operation are critical in these industries and the value of the Procurement Organization is often overlooked. Procurement doesn’t have to be the necessary […]
7 Ways My 3 Year Old Improves My Relationships at Work
My wife and I met in college, married after 4 years, waited 13 years before having children, and we now have 2 daughters. We have a 3-year-old (Maggie) and 18-month-old (Addie). I knew that I would continue to grow as a parent, but had no idea the impact kids would have on my professional development […]
Q2 is Here! Use a Simple Approach to Achieve Your Strategic Goals
We are heading toward the end of Q1. Organizations have finalized budgets and have set their strategic direction. Do you feel like you have the right operating model in place for your team to meet company objectives? Do you have your priorities sorted out? What does success look like? Stepping back and taking a simple […]
What’s Your (Sustainment) Plan?
One of the most important, yet often overlooked, components in any Change Management endeavor is what we at Perficient call the “Sustainment Phase.” It’s the fourth phase (of four) of our Change Management methodology, and it’s all about ensuring that whatever change we’re implementing is just that – sustained – over the long haul. Few […]
Transformation Initiatives Are Critical in Telecom and Cable
While innovation thrives and the “regulatory environment seems favorable to consolidation,” according to John Legeras, CEO of T-Mobile, obstacles persist. Through transformational initiatives, companies must remain diligent in setting and meeting their business and enterprise priorities so they remain competitive. Minimizing operating expenses through better cost-management activities, investing in new technologies, and redesigning processes will […]
Customer Experience in Telecom and Cable Is the Key to Growth
While operational efficiency is critical when it comes to running a lean and profitable business, it is closely intertwined with the customer experience. For example, better processes along with front- and back-end systems can lead to faster and more effective customer service. It can also lead to better and faster delivery of products and services. […]
Driving Operational Efficiency in Telecom and Cable
At the end of the day, a streamlined business can witness tremendous cost and time savings, not to mention deliver better experiences for customers and employees. Most, if not all, leaders in the communications space have ongoing initiatives for optimizing their business, whether it’s the implementation of sophisticated software and technology, or process reengineering to […]
Digitalization Will Help Telecom, Cable, and Satellite Win Big
As it stands, the outlook for broadcast, cable, and telecommunications providers looks very bright. In a Q3 2017 earnings call, John J. Stephens, senior executive vice president and chief financial officer of AT&T, said: “We continue to track well against our full-year guidance, and we continue to invest for the growth of our business and […]
Comcast and the Industry’s Desire to Be Most Relevant
A look at how one of the nation’s largest video, high-speed internet, and phone providers came to be shows just how far the communications (i.e., cable, satellite, telecommunications) sector has come. After all, the rich histories and legacies of many companies have made the industry what it is today. Brian Roberts, chairman and CEO of […]
[Guide] 2018 Cable, Satellite and Telecom Industries Outlook
Using the insights we’ve gleaned from conversations with clients, perspectives from industry executives, and statistics from market research reports, we have prepared a guide that describes the current state of the communications sector. Use it as a barometer to measure the impact of your own activities and initiatives. How do you compare to your peers? […]