When it comes to digital solutions in healthcare I hear a lot about introducing a retail strategy. Sure, there is a lot to gain by peeking our heads over the fence at other industries so that we can learn and implement successfully upon the expectations our healthcare consumers have gained with their experience outside of […]
Posts Tagged ‘digital transformation’
Validate OTT (Over-The-Top) Analytics Measurement Implementation
There are several methods to validate and debug analytic implementations using Adobe App Measurement Libraries. Over-the-Top (OTT) Providers can use the following method to validate their analytics implementation for iPhone, android, Xbox 360, Roku and connected TVs of all kinds, and more. The web proxy is the most common method for capturing analytics requests. Using a […]
BPM: A Time of Transition for Digital Transformation
The Business Process Management (BPM) market has been transitioning from traditional back-office operational efficiencies to front-office processes. The primary reasons behind this change are digital transformation and the need to provide applications which engage customers and are convenient for employees to get work done. BPM continues to be the ideal technology to tackle this challenge, […]
6 Tips for Salesforce Optimization
Driving Forces Impact CRM Investments Cloud is now seen as mainstream in all areas of customer relationship management (CRM). In fact, Gartner forecasts that software-as-a-service (SaaS) and cloud-based deployments will dominate the CRM market in 2016. What’s the driving force behind this rapidly growing trend? Organizations of all sizes are moving toward easier deployments and faster-ROI alternatives to modernizing legacy […]
Reducing Readmission by Connecting with Reluctant Patients
How often do you visit your doctor? If you’re like most Americans, those visits do not happen very often. According to a Commonwealth Fund study the average American visits the doctor only four times a year and that number is decreasing. Compare that with other countries (Japan’s average is 13 times per year, while Germany’s […]
What does Digital Transformation mean to the intranet?
Many organizations are talking or in the process of implementing Digital Transformation initiatives, and we at Perficient are one of the top consultancies delivering Digital Transformation services to our customers, so how do we define Digital Transformation? If we take a look at the dictionary definition of the words we have: dig·it·al – involving or relating to […]
Digital Transformation Remains a Challenge
Business leaders worldwide have reservations about their ability to successfully embrace digital transformation. The writing is on the wall, disrupt or be disrupted. However, the ability to adapt and pivot in the face of change is hindered by businesses entrenched in old systems and processes. This is a key finding of a recent study conducted by Changepoint, […]
Partners In Health: Transforming Connected Healthcare
Partners In Health (PIH), which provides healthcare services to underserved regions around the world, wanted to allocate more of its scarce resources to enacting its mission and enable reliable worldwide communication and collaboration. With help from Perficient, PIH replaced its incompatible email systems with cost-effective Microsoft Office 365 and Azure cloud services. Today, virtual teams—working […]
Building An Agile Driven Digital Governance for Adobe Analytics
So you have management buy-in to implementing Adobe Analytics, now what? It’s time to start to ensure digital governance is in place before you implement your Adobe Analytics solution. In the words of the great fictional Peter Parker, “With great power, comes great responsibility”. Building a safe digital governance program can provide a collaborative ecosystem […]
You Don’t Mow Your Own Lawn. Why Manage Your Own Intranet?
Living in Atlanta, GA, I know a little bit of something about heat and humidity. When the pollen count is up and the temperature is registering 95°F in the shade, the last thing I want to be doing is mowing the grass. This wasn’t always the case; as a teenager, I earned spending money and later gas […]
Podcast: Building a Change Management Framework
In a recent interview, David Chapman, Director, Organizational Change Management, Perficient talked with Jason Thomas, Founder and Host of Hard Way MBA, about the importance of having a solid framework for change. In the podcast David talked about the need for a change management methodology to follow and how it is critical to stick to that methodology. Find additional interviews from […]
Podcast: Communication Plan – Linchpin to Change Management
In a recent interview, David Chapman, Director, Organizational Change Management, Perficient talked with Jason Thomas, Founder and Host of Hard Way MBA, about the importance of a solid communication plan within change management. In the podcast David talked about how the communication plan should have multiple vehicles to deliver the message because repetition matters. Find additional interviews […]