Every company wants to create “lifetime” customers, which is the very essence of customer loyalty. Likewise, everyone has opinions on how to create customer loyalty. Including delivering a great customer experience, building a great digital experience, maintaining a loyalty program, providing comprehensive digital self service, and on and on. When you hear about a digital […]
Posts Tagged ‘digital transformation’
Reimagining the Way Life Sciences Companies Do Business
Digital transformation is a term that is being thrown around quite a bit in every industry and sector. But it is frequently misunderstood or misrepresented. Companies are trying to stay relevant and current by adopting specific new technologies to claim their move towards digital transformation. But it is much more than simply using new technology. […]
Essentials for Your Digital Strategy: Organizational Alignment
Delivering seamless, consistent, and engaging experiences starts with a customer-centered digital strategy. This ongoing series explores the characteristics that make up a great digital strategy and how to deliver powerful brand moments that solidify customer loyalty and drive differentiation for your organization. True alignment of your organization around digital ambition produces tremendous benefits. Communication, strategy, […]
[Guide] Unlock Your Potential with Application Modernization
Business leaders feel increasing pressure to drive innovation. Digital trends, escalating customer expectations, and the rise of startups born in the cloud are among the reasons. No industry is immune to these dynamics. Businesses must evolve to succeed, which is why so many organizations opt for digital transformation. Cloud technologies fuel an increasing amount of […]
Steps to Create a Cloud Computing Center of Excellence
This is the next installment in a series of blogs on the subject of cloud transformation. In general, a center of excellence (CoE) is a team of experts whose mission is to provide the organization best practices, guidance, and governance around a specific practice field. Establishing a CoE is often a first step to introduce […]
Cloud Trends in 2019: Hybrid Cloud Rise to Continue
The following blog comes from an interview with Perficient’s General Manager of API Management and Container Solutions, Annel Adzem, and is part of a series on cloud trends with experts from within Perficient. The story of innovation in recent years has been about software. Nimble new companies have disrupted industries and toppled “traditional” enterprises by […]
Perficient’s DevOps Journey & Approach – short video
Perficient colleagues recently attended Chef Software’s annual conference, ChefConf 2019 in Seattle, Washington. In this short video, Perficient DevOps Delivery Director Sean Wilbur shares his point of view on the evolution of Perficient’s DevOps practice. He also talks about how DevOps transformation is much more than just tools and code – and how culture and […]
Facing Business Challenges in Technology Implementations
Businesses face several challenges when implementing technology. Over the last several decades, organizations have built their tech stacks to help them with their business processes, but as time goes on, business needs grow and customer expectations change. Many businesses are now finding they don’t have the funds or technical agility to evolve their technology to […]
Tackling the Digital Transformation Mandate
Digital transformation has been a hot topic for over 8+ years, yet organizations are still struggling with the concept. Alignment and communication are key to taking advantage of the new opportunities that technology provides.
2 IT Modernization Strategies to Avoid the Complacency Death Spiral
Many organizations face cultural inertia against IT modernization. Companies typically treat IT as a cost center because of a history of expensive programs with cost overruns and missed deadlines. In a recent IDG survey, 64 percent of respondents cited outdated/legacy IT infrastructure among their top barriers to IT transformation. Therefore, implementing IT modernization strategies has […]
Why We’re Excited for NASCO Converge 2019
Helping Blue Cross Blue Shield Companies Win in the Market This year’s NASCO conference, Converge 2019, will kick-off June 3-6, 2019. This conference will be centered on where collaboration, innovation, and technology intersect. NASCO is a Blue-owned organization, dedicated to helping Blue Cross Blue Shield (BCBS) health plans across the nation build a better healthcare […]
Clouds Trend in 2019: DevOps as an Enabler
The following blog comes from an interview with Perficient’s DevOps Consulting Director, Sean Wilbur, and is part of a series on cloud trends with experts from within Perficient. With cloud adoption soaring, businesses are being forced to find further advancements to stay ahead of the competition. Simply being on the cloud isn’t enough. Businesses need […]