Posts Tagged ‘change management’

In my preceding blog post, we discussed some examples of increasing success and managing disruption with change management. Today, we’ll discuss the significance of organizational change management (OCM) to an effective Microsoft Office 365 (O365) implementation. Consider the implications that change management can have on implementing a solution like O365. O365 is a cloud-based subscription […]

My previous post focused on the first stage in adopting O365 through change management. Today’s post puts the spotlight on increasing success and managing disruption. Did you know that projects backed with a successful change management program are six times more likely to be successful than those that don’t? Prosci first conducted this study several […]

There’s a lot to consider when implementing Microsoft Office 365 (O365) – be it one application or the entire suite. Often, the last thing organizations think about is the impact on the users. Yet they are your most valuable asset, and their adoption can drive true value and impact across the entire organization. The content […]

Understanding Salesforce Release Management With Salesforce, your team needs to prepare for release management. Release Management is the planning, scheduling, coordinating, and overseeing releases and infrastructure changes meant to optimize their efficiency and quality while meeting the demands of rapid growth. “Think of organizational change management as the captain of the ship, setting the course […]

While all of the data-as-information, content, and knowledge points so far are relevant, the governance model has little value if people don’t know how to access, how to interpret, and ultimately how to use the core,data and its embedded information. This is where organizational change management (OCM) plays a key role. Data’s value lies with […]

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. Earlier this year, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share unique insights on […]

I just got back from the doctor whose office is in one of the leading hospitals in the United States. I was his first appointment of the day. “They just updated Epic this morning, and everyone is getting into the office trying to make sense of the changes,” the doctor said. I asked if he […]

Being a paramedic during the formative years of my working life, I’ve been surprised at how many of the lessons that I learned on the job have translated to the business world. The world of medicine, especially EMS, is one of ambiguity, intuition, and making decisions based on incomplete and ambiguous information. In my own […]

Our experience has shown that many companies want to look to the future, but are missing the key foundational components necessary to be successful. Common reasons for missing these foundational components include: Lack of a transformational roadmap for the supply chain organization that is aligned with business objectives and vetted with business cases to ensure […]

When was the last time you gave an impromptu update over lunch on the back of a napkin to explain that big change project you are leading? Did you run out of space on the napkin or were you able to succinctly capture and explain where and why the project was – or was not – on target? […]

I’m amazed at how often I get asked – and frankly argued with – about the amount of work that it takes to perform change management activities. After all, it’s not that hard to “send out a few emails,” right? Wrong. Sending out a few emails isn’t rocket science. But it’s also not as simple […]

Treating all stakeholders the same is one of the most common, yet biggest, mistakes that change managers make today. Why? Because they’re not the same. As a sports fan – one who likes to both play and watch sports on TV – I came up with an analogy to illustrate the complexity of change management. The difference […]