My previous post focused on the first stage in adopting O365 through change management. Today’s post puts the spotlight on increasing success and managing disruption.
Did you know that projects backed with a successful change management program are six times more likely to be successful than those that don’t? Prosci first conducted this study several years ago, and have repeated it with similar results several times. To be clear, it doesn’t mean that a project can’t be successful without change management – it does happen. But is it worth the risk?
That said, disruption can actually be a friend of change. People have a natural tendency to resist change, and so there are times – especially in large scale – digital transformation efforts – where disruption is valuable. It helps users break bad habits. It marks the dawn of something new. It can be both exciting and disruptive. The role of change management is to help stakeholders through this period of change. If used correctly, disruption can be an asset to a change manager, allowing them to navigate the transition and getting to the target ROI as fast as possible.
For more insight on how organizational change management boosts adoption of Office 365, download our guide here or below.
David Chapman serves as General Manager and Chief Strategist for Perficient’s Organizational Change Management practice. He has more than 20 years of management consulting experience, specializing in the change management discipline. David brings his unique insight to the people aspects of any change from technology implementations to broader strategic organizational imperatives.