I read an article this week about Big Data. The article is based on a Microsoft survey and states that the most dominate users of Big Data are Sales, Marketing and Customer Support. You can view the full details of the eWeek article here. The obvious interface for a lot of this data would be […]
Posts Tagged ‘Big Data’
Strategic thoughts when choosing new big data storage technology
Before 2000, primary challenges for companies were to enable the systems so that transactional data could be captured faster for organizational productivity, now gear is shifted towards delivery of information to the business users through reporting, analytical system and actionable drill down dashboard etc that organization have stored in files, data, audio and video stream etc on propriety clustered and […]
Perficient Q&A: Overcoming Master Data Hurdles in Banking
Today, we have a Q&A guest post with one of Perficient’s Data Governance Architects, Ben Leeson. Ben has extensive experience working on master data and governance projects for today’s leading financial services companies. He will also be a part of our upcoming financial services webinar, “Creating a ‘Customer 360’ with MDM in Financial Services” where […]
What Does Big Data Mean for Customer Service and Support?
When our Service Cloud clients ask us what we think of “Big Data” – we usually say that it really boils down to “smart(er) use of data”. What does that mean for Customer Service organizations? Setting aside the technical challenges – let’s look at some of the potential benefits of Big Data Technology for your business.
Perficient’s Big Data Stack – Infrastructure Tier
In a previous blog posting, I introduced Perficient’s Big Data Stack in order to provide a framework for a Big Data architecture and environment. This article is the second in a series of articles (click here for the first article on the Application tier) focusing on a component of the Big Data Stack. The stack […]
Top 5 Technology Trends in Financial Services – January 2013
Trying to stay ahead of the curve when it comes to IT issues is a challenging task. Emerging technology forces in the financial services industry are already impacting business. The convergence of these forces does present challenges; however, it also provides a window of opportunity for financial institutions to elevate business performance and gain a […]
Webinar: Creating a ‘Customer 360’ with Master Data Mgmt.
Technology has challenged the financial services industry and will continue to play a vital role in supporting business growth and change. With change comes new challenges for financial institutions. Mobile, social and analytics strategies give the promise of improved customer service, reduced costs, effective marketing and banking innovation. However, these strategies require a trusted view of their data – something […]
Establishing Data Governance – Part 1
As we begin a new year it is only natural to reflect on all that has been learned the year prior. I’ve learned that a warm iron and newspaper can help lift candle wax off carpet (sorry mom and dad!) and recently, while on a project, I learned a new word- “propitious”-meaning, good chance of […]
New Perficient Perspectives: Big Data in Healthcare
Perficient Perspectives is a series of informal Q&A sessions with our subject matter experts on hot technology topics and industry issues. In the newly published perspective “Big Data in Healthcare,” Perficient Healthcare industry experts Pete Stiglich and Hari Rajagopal offer their thought leadership and expertise on the impact Big Data has on the healthcare industry. […]
Bad Data, Bad Decisions
As another year ends, many healthcare magazines, websites and journals have an article or two on what the trends were over the past year. No surprise that business intelligence (BI) made it onto every list. There is no doubt that BI solutions and initiatives, which improve reporting and analytics, will empower healthcare organizations to provide […]
Best of Year: Our Top Financial Services Posts
The past year was very busy for the Perficient Financial Services team, and our blog reflects the time and hard work our group has put into sharing our business and technical knowledge. Throughout a year of banking technology innovation, increased regulatory pressure, and a renewed focus on growth and customer engagement, we’ve worked to keep […]
The Top 5 Healthcare Posts of 2012
The past year was very busy for the Perficient Healthcare team, and our blog reflects the time and hard work our group has put in. Throughout a year of healthcare reform, regulations implementation, and numerous deadline changes, we’ve worked to keep our subscribers in the loop. As we start another busy year, here is a […]