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Find a Doctor Digital Experience: Best Practices Search and Filtering

This is the third post in the Find a Doctor blog series, I hope you’ve found the previous posts insightful in identifying Find a Doctor content to include within your organization’s tool to assist conversion. I look forward to sharing best practices regarding search and filtering capabilities to enhance the Find a Doctor user experience. […]

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Data Ethics – The Profound Impacts of New Technology

Data ethics and security have been around a long time – as long as data. Constantly evolving. But, continued tech advancement has made a profound impact. So, data security and data ethics is more important than ever. 1. Magnified Relevance Tech has enabled an exponential increase of data. We know this. The more data, the […]

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Find a Doctor Digital Experience: Best Practices to Convert Patients

Find a Doctor tools are commonly used by consumers, physicians, and academics across healthcare provider and payer websites. As a key part of a conversion funnel they assist with patient acquisition and retention, and therefore remain a high priority for every healthcare website. Despite this high prioritization, many healthcare providers and payers are still getting […]

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The Secret Guide to Working With a Recruiter

How to Best Work With a Recruiter As a job applicant, navigating the interview process from first call to first day can be a daunting and, let’s be honest, tiring process. There’s a ton of research to do (but where should you focus your research?), people to meet (but what are their personalities like?), and […]

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Top Healthcare & Life Sciences Resources for Technology Workers

Today’s healthcare organizations face mountains of data, escalating regulations, and heightened patient expectations. At Perficient, we focus on the healthcare consumer experience, working with organizations to design and implement solutions that enable interoperability, leverage key data insights, and improve consumer experiences and quality of care.  To make sure you are well-versed in all things healthcare, […]

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[Guide] Change Management Best Practices from Real Projects

Organizational change management is about defining and driving behavioral changes to individuals, groups of individuals, and entire organizations. It’s about increasing user adoption. Now, change management theories look great on paper. Many practitioners have gone through classes, read books, and have even become certified in change management but still struggle with how to actually perform […]

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Northwell Health Overcomes Self-Service Analytics Challenges

Perficient is excited to share the on-demand recording of our HIMSS 2019 educational session presentation. The session showcases a comprehensive analytics and data strategy solution developed in partnership with Northwell Health. Northwell Health is the 14th largest health system in the U.S. and the largest in New York. The session is now available on-demand below. […]

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Data As Experience: Designing For The User

This is a continuation of my Data As Experience Series. My last post in this series focused on Context. In this post, we will discuss a process of designing for the user experience. Designing for The User All too often, I see a report designer think more about how to make a report grab the […]

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Barriers to Healthcare Data Standardization

There are numerous obstacles in making healthcare data useful for downstream analysis for decision making. There may be no bigger challenge than taking data that has been captured from disparate healthcare EMR systems and cleansing and normalizing them into something uniform for consumption. This is a result of the way that data is captured in […]

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Power BI + Azure Data Lake = Velocity & Scale to Your Analytics

Context – Bring data together from various web, cloud and on-premise data sources and rapidly drive insights. The biggest challenge Business Analysts and BI developers have is the need to ingest and process medium to large data sets on a regular basis. They spend the most time gathering the data rather than analyzing the data. […]

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These 5 Stats Will Make You Revisit Your CX Strategy in 2019

Good news travels fast — but bad news travels faster With your business dependent on customer satisfaction, being able to service them regardless of their issue is what sets winning brands apart. On the flip side, when service is not up to par, damage to the brand can be significant. And businesses are paying attention. […]

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Become an Award-Winning Salesforce Solution Architect

Decades of Movie Making Tradition I stumbled into a career as a Solution Architect while working for Walt Disney Pictures & Television as an Assistant to the Executive Vice President of production. Part of my daily routine was to man five fax machines early in the morning receiving call sheets and production reports from movies […]

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3 Steps to Overcoming Communication Barriers

We often hear the phrase “Seek first to understand and then to be understood” or are told to actively listen. While these are important, often time it’s simply not tactical enough. Too often what we hear is skewed by the filters that we (and our audiences) apply. So how do we ensure what we say […]

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Multi-generational Communication Planning

When we think of multi-generational plans in the technology world, we’re usually thinking about our approach to rollout with more than one phase – an implementation so large that it can’t, or shouldn’t, be rolled out in one fell swoop. We rightfully scope the work into bite-sized chunks that will lead us to long term […]

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7 Ways My 3 Year Old Improves My Relationships at Work

My wife and I met in college, married after 4 years, waited 13 years before having children, and we now have 2 daughters.   We have a 3-year-old (Maggie) and 18-month-old (Addie).  I knew that I would continue to grow as a parent, but had no idea the impact kids would have on my professional development […]

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3 Fatal Fallacies – How to Maximize the Value of OCM

There’s an overwhelming amount of data showing that implementing an organizational change management (OCM) effort, based on proven best practices, provides significant value. If that’s the case, why are so many organizations failing to realize the expected benefits? Is there some lesson that can be taken from these failed OCM implementations that will help other […]

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Q2 is Here! Use a Simple Approach to Achieve Your Strategic Goals

We are heading toward the end of Q1. Organizations have finalized budgets and have set their strategic direction. Do you feel like you have the right operating model in place for your team to meet company objectives? Do you have your priorities sorted out? What does success look like? Stepping back and taking a simple […]

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What’s Your (Sustainment) Plan?

One of the most important, yet often overlooked, components in any Change Management endeavor is what we at Perficient call the “Sustainment Phase.” It’s the fourth phase (of four) of our Change Management methodology, and it’s all about ensuring that whatever change we’re implementing is just that – sustained – over the long haul. Few […]

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Change Management – Making it Real

When done right, Change Management can make all the difference in a project’s success. Prosci repeatedly surveys the industry, and the results are consistent – projects with effective Change Management are six times more likely to be successful than those that don’t. That success in meeting business objectives, scope and timeline drives ROI, which is […]

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